Senior Administrator (FTC) – Old Mutual – Pinelands |

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Senior Administrator (FTC) Vacancy at Old Mutual – Pinelands | Apply Before 21 July 2026

Old Mutual is inviting experienced professionals to apply for the position of Senior Administrator (Fixed-Term Contract) based in Pinelands, Western Cape. This role offers an opportunity to work within one of Africa’s leading financial services organisations, supporting the administration and investigation of retirement fund death benefit claims while ensuring compliance with South African pension legislation.

If you have experience in retirement fund administration, death benefit investigations, legal interpretation, or pension fund governance, this could be an excellent opportunity to further your career with a trusted employer.

Job Overview

Company: Old Mutual South Africa
Position: Senior Administrator (FTC)
Location: Pinelands, Western Cape
Employment Type: Fixed-Term Contract (FTC)
Job Requisition ID: JR-81496
Closing Date: 21 July 2026

About Old Mutual

Old Mutual is a leading African financial services company with operations in 14 countries. The organisation provides solutions in life insurance, savings, investments, retirement planning, banking, lending, and wealth management. The company is committed to creating positive futures while providing employees with career development opportunities in a diverse and inclusive workplace.

Purpose of the Role

The successful candidate will investigate death benefit claims on behalf of the trustees of the South African Retirement Annuity Fund (SARAF). The role focuses on identifying legal beneficiaries, investigating their circumstances, interpreting relevant legislation, and making fair recommendations for the distribution of death benefits under Section 37C of the Pension Funds Act.

The position requires strong analytical thinking, legal interpretation, report writing, and stakeholder engagement skills.

Main Responsibilities

The successful candidate will:

  • Investigate all death claims submitted to the South African Retirement Annuity Fund.
  • Identify and trace legal dependants and nominated beneficiaries.
  • Verify beneficiary information through interviews and supporting documentation.
  • Assess financial dependency and personal circumstances.
  • Make fair and legally compliant recommendations regarding the allocation of death benefits.
  • Determine appropriate methods of payment for beneficiaries.
  • Ensure every investigation complies with the Pension Funds Act and the Rules of the Fund.
  • Interpret legislation and apply legal principles to individual cases.
  • Maintain complete investigation records and audit trails.
  • Prepare detailed investigation reports for trustees.
  • Consult with Death Benefit Allocation Specialists on complex matters.
  • Support the Death Claims Sub-committee with technical investigations.
  • Perform additional administrative and operational duties when required.

Minimum Requirements

Applicants should possess:

  • Grade 12 (Matric).
  • At least two years’ practical experience working with Section 37C of the Pension Funds Act.
  • Experience investigating dependants and nominees.
  • Experience recommending death benefit allocations.
  • Knowledge of retirement fund administration processes.
  • Working knowledge of Old Mutual internal systems, including:
    • Omunet
    • Compass
    • AWD
    • Craft

Preferred Experience

Candidates with experience in the following areas will have an advantage:

  • Pension fund administration.
  • Retirement fund death claims.
  • Beneficiary investigations.
  • Trust and estate administration.
  • Legal administration.
  • Financial services operations.
  • Compliance and governance.
  • Insurance or employee benefits administration.

Required Skills

Old Mutual is looking for candidates who demonstrate:

  • Excellent investigative abilities.
  • Strong analytical and critical thinking.
  • Attention to detail.
  • Professional interviewing techniques.
  • Sound judgement and decision-making.
  • Strong written and verbal communication.
  • Excellent report writing.
  • Effective stakeholder engagement.
  • Planning and organisational skills.
  • Ability to manage multiple cases simultaneously.
  • Problem-solving skills.
  • Computer literacy.
  • Time management.
  • Confidentiality and professionalism.

Technical Skills

The role also requires experience in:

  • Case management.
  • Documentation review.
  • Legal interpretation.
  • Data analysis.
  • Financial administration.
  • Report compilation.
  • Database reporting.
  • Management reporting.
  • Calendar coordination.
  • Budget awareness.
  • Numerical reasoning.

Competencies

Successful applicants should demonstrate:

  • Drives Results
  • Directs Work
  • Ensures Accountability
  • Plans and Aligns
  • Manages Complexity
  • Optimises Work Processes
  • Tech Savvy

Why Consider This Opportunity?

Working at Old Mutual provides employees with:

  • Experience at one of Africa’s largest financial services organisations.
  • Exposure to complex retirement fund and legal investigations.
  • Opportunities to work with experienced pension fund professionals.
  • Career development within a respected corporate environment.
  • A collaborative and inclusive workplace culture.
  • The opportunity to contribute to fair and legally compliant benefit distribution.

Employment Equity

Old Mutual supports employment equity and transformation. Appointments will be made in line with the company’s Employment Equity Plan and the operational requirements of the relevant business unit.

Closing Date

Applications close on 21 July 2026 at 23:59. Late applications are unlikely to be considered.

Apply Here