ER24 Contact Centre Administrator – Sandton

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ER24 Contact Centre Administrator Job 2026

Mediclinic ER24 is recruiting for a Contact Centre Administrator position based in Sandton, Gauteng. The permanent opportunity is intended to build a talent pool ahead of a new contact centre venture expected to commence in January 2027.

This is an opportunity for candidates with strong administration and coordination skills to join ER24 and contribute to the development of a high-performing customer experience environment.

Job Details

Company: ER24 / Mediclinic Southern Africa
Position: Contact Centre Administrator
Reference Number: 73464
Location: Sandton, Gauteng, South Africa
Employment Type: Permanent
Number of Positions: 1
Closing Date: 9 September 2026
Expected Commencement: January 2027

Main Purpose of the Job

The successful candidate will provide general office administration within the contact centre and assist with administrative processes relating to admissions and discharges.

The role requires professional service, strong coordination and the ability to help prevent operational and financial risks while maintaining excellent client service.

Requirements

Essential Education

Grade 12 or equivalent

Experience

No minimum experience required
Reception administration experience is advantageous
Contact centre experience is advantageous

Key Responsibilities

Perform general office administration within the contact centre
Assist with administration and coordination processes
Support efficient contact centre operations
Maintain professional service standards
Work effectively under pressure and within tight deadlines

Skills and Knowledge

Candidates should have:

Microsoft Office skills, including Outlook, Word, Excel and PowerPoint
Strong administration and coordination abilities
Good time management skills
Ability to manage projects within tight deadlines
Ability to work effectively under pressure
Knowledge of administration process development and maintenance

Who Can Apply?

The position is suitable for candidates with Grade 12, including those without previous experience. Reception administration or contact centre experience will be an advantage.

All applicants will be considered, subject to Mediclinic Southern Africa’s Employment Equity Plan and applicable preference for qualifying internal applicants.

How to Apply

Interested candidates should apply online for the ER24 Contact Centre Administrator vacancy before the closing date of 9 September 2026.

Reference: 73464
Location: Sandton, Gauteng
Closing Date: 9 September 2026

Important: This opportunity is being used to build a talent pool for an anticipated contact centre opportunity commencing in January 2027.

Apply Here

ER24 Contact Centre Administrator – Sandton |