Confirmations Clerk Job Opportunity at Mediclinic Cape Gate

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Confirmations Clerk Job Opportunity at Mediclinic Cape Gate (Brackenfell, Cape Town) | Apply Before 11 August 2026

If you are looking for a permanent hospital administration job in the Western Cape, Mediclinic Cape Gate is recruiting a Confirmations Clerk to join its Patient Administration team in Brackenfell, Cape Town. This role is ideal for individuals with excellent communication, organisational, and computer skills who are interested in working in South Africa’s private healthcare sector.

Whether you are a recent Matric graduate or have experience in a clinical environment, this opportunity offers the chance to build a rewarding career with one of South Africa’s leading private hospital groups.

Position Details

  • Job Title: Confirmations Clerk
  • Company: Mediclinic Cape Gate
  • Hospital: Mediclinic Cape Gate
  • Location: Brackenfell, Cape Town, Western Cape, South Africa
  • Employment Type: Permanent
  • Workplace: On-site
  • Reference Number: 71432
  • Closing Date: 11 August 2026
  • Number of Vacancies: 1

About Mediclinic

Mediclinic is one of the largest private healthcare providers in Southern Africa, offering world-class medical services through modern hospitals and healthcare facilities. The company is recognised as a Top Employer, providing employees with career development opportunities, continuous learning, and a supportive working environment.

Job Purpose

The Confirmations Clerk plays an important role in protecting the hospital’s revenue by ensuring that patient admissions, procedures, and treatments receive the correct medical aid authorisations and re-authorisations before services are provided.

The successful candidate will work closely with doctors, nursing staff, case managers, patients, and medical aid funders to ensure authorisations are processed accurately and on time.

Key Responsibilities

The successful candidate will be responsible for:

  • Obtaining medical aid authorisations for patient admissions and procedures.
  • Processing re-authorisations when patients require extended treatment.
  • Capturing and updating patient information accurately.
  • Communicating with medical schemes regarding authorisation approvals.
  • Liaising with doctors, nursing staff, patients, and external stakeholders.
  • Identifying patients who may present financial risks.
  • Escalating high-risk cases to the appropriate departments.
  • Applying Level 2 Clinical Coding guidelines correctly.
  • Ensuring compliance with hospital procedures and funder contracts.
  • Maintaining accurate electronic patient records.
  • Ensuring all authorisations are completed before patient discharge where required.
  • Supporting efficient patient administration processes.
  • Maintaining confidentiality of patient information.
  • Providing professional customer service to patients and healthcare providers.

Minimum Requirements

Essential Education

  • Grade 12 (Matric) or equivalent qualification.

Preferred Education

  • No additional qualification required.

Experience Requirements

Essential

  • No previous work experience required.

Advantageous

Experience within:

  • Hospitals
  • Medical practices
  • Healthcare administration
  • Medical aid administration
  • Clinical environments
  • Patient administration

Required Knowledge

Candidates should have knowledge of:

  • Medical aid authorisation procedures
  • Funder contracts
  • Hospital administration systems
  • Patient confidentiality policies
  • Clinical Coding (Level 2)
  • PMB regulations
  • Consumer Protection Act
  • AS400 Patient Administration System
  • Electronic Message System (B2B EMS)
  • Medical terminology
  • Case management procedures
  • Financial risk management
  • Healthcare administration processes

Skills Required

Successful applicants should possess:

  • Excellent communication skills
  • Strong administrative skills
  • Computer literacy
  • Microsoft Office proficiency
  • Attention to detail
  • Time management
  • Problem-solving skills
  • Customer service skills
  • Professional telephone etiquette
  • Organisational skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • Teamwork
  • Confidentiality
  • Accuracy in data capturing

What You’ll Be Doing Daily

A typical day may include:

  • Reviewing new patient admissions.
  • Contacting medical schemes for treatment approvals.
  • Updating patient records.
  • Following up on pending authorisations.
  • Working with nursing staff and case managers.
  • Resolving medical aid queries.
  • Identifying missing documentation.
  • Recording authorisation numbers.
  • Ensuring compliance with hospital procedures.
  • Escalating financial risk cases where necessary.

Why You Should Apply

Working at Mediclinic offers numerous benefits, including:

  • Permanent employment
  • Career growth opportunities
  • Industry-leading healthcare employer
  • Professional training and development
  • Stable working environment
  • Exposure to modern healthcare systems
  • Opportunity to build a long-term career in healthcare administration
  • Inclusive workplace that values diversity

Employment Equity

Mediclinic Southern Africa is committed to Employment Equity. Preference may be given to suitably qualified candidates in line with the company’s Employment Equity Plan. Internal employees who meet the minimum requirements will also be considered.

How to Apply

Applications must be submitted online through the official Mediclinic Careers portal before the closing date.

Closing Date: 11 August 2026

Early applications are encouraged, as only shortlisted candidates will be contacted.

Apply Here