Discovery Health Learnership: Long Term Insurance (PWD) 2026

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Discovery Health Learnership: Long Term Insurance (PWD) 2026 | Apply for the Discovery Learnership Programme

Discovery Health is inviting applications for its 2026 Long Term Insurance Learnership Programme for People Living with Disabilities (PWD). This exciting opportunity is aimed at unemployed South African youth who want to build a career in the financial services and healthcare industry while earning a nationally recognised qualification.

The programme combines formal classroom learning with practical workplace experience, equipping learners with valuable industry knowledge and hands-on skills in customer service, administration, and long-term insurance.

Job Overview

Job Title: Learnership – Long Term Insurance (People Living with Disabilities)

Company: Discovery Health

Business Unit: Discovery Central Services

Function: Learnerships

Division: GAU Service Team

Location: Gauteng, South Africa

Job Type: 12-Month Learnership

Qualification on Completion: Further Education and Training Certificate (FETC): Long Term Insurance – NQF Level 4

Target Group: People Living with Disabilities (PWD)

About Discovery

Discovery is one of South Africa’s leading financial services companies, offering innovative solutions in health insurance, life insurance, investment, banking and wellness. The company is recognised for creating opportunities that help young people develop skills while contributing to meaningful careers.

Discovery promotes diversity, inclusion and equal opportunities, making this learnership an excellent starting point for individuals living with disabilities who want to enter the financial services sector.

Purpose of the Learnership

The programme is designed to:

  • Provide a nationally recognised insurance qualification.
  • Equip learners with practical workplace experience.
  • Develop customer service and communication skills.
  • Prepare participants for employment within the insurance and healthcare sectors.
  • Improve career opportunities in South Africa’s financial services industry.

What You Will Learn

During the programme, learners will receive training in:

  • Long-term insurance principles
  • Medical aid administration
  • Customer relationship management
  • Claims processing
  • Health benefits administration
  • Telephone etiquette
  • Professional workplace communication
  • Computer literacy
  • Financial services regulations
  • Administrative procedures
  • Problem-solving techniques
  • Teamwork and workplace professionalism

Daily Duties

Learners may perform duties including:

  • Assisting Discovery Health members with enquiries.
  • Answering inbound customer service calls.
  • Processing medical aid claims.
  • Updating customer information.
  • Providing information about health benefits.
  • Supporting new business applications.
  • Capturing and verifying client information.
  • Escalating customer queries when necessary.
  • Maintaining confidentiality of customer records.
  • Delivering excellent customer service at all times.

Minimum Requirements

Applicants must have:

  • Grade 12 (Matric)
  • Mathematics with at least 50%, or Mathematical Literacy with at least 60%
  • English with a minimum of 50%
  • A second language with a minimum of 50%
  • Basic computer literacy
  • Good verbal and written English communication skills

An incomplete tertiary qualification will be an added advantage.

Eligibility Criteria

Applicants must:

  • Be South African citizens.
  • Be between 18 and 25 years old.
  • Be unemployed.
  • Not be studying after Matric.
  • Not be permanently employed.
  • Not have completed any previous learnership.
  • Be living with a disability.
  • Be willing to participate fully in both classroom and workplace training.

Skills and Competencies

Successful candidates should demonstrate:

  • Excellent communication skills
  • Customer service orientation
  • Strong interpersonal skills
  • Attention to detail
  • Good organisational skills
  • Time management
  • Ability to work under pressure
  • Critical thinking
  • Problem-solving skills
  • Teamwork
  • Adaptability
  • Professional conduct
  • Positive attitude
  • Willingness to learn
  • Ability to manage confidential information responsibly

Benefits of the Programme

Successful learners will have the opportunity to:

  • Earn a nationally recognised NQF Level 4 qualification.
  • Gain valuable work experience with a leading employer.
  • Develop professional and technical skills.
  • Build a strong CV for future employment.
  • Learn from experienced professionals.
  • Improve employment opportunities within the insurance, healthcare and financial services industries.
  • Develop workplace confidence and communication skills.

Employment Equity

Discovery is committed to transformation and Employment Equity. In line with its Employment Equity Plan, applications from suitably qualified people living with disabilities are strongly encouraged.

Why Choose Discovery?

Working at Discovery means joining an organisation known for innovation, professional development and creating positive social impact. Learners become part of a dynamic environment that encourages growth, continuous learning and career advancement.

How to Apply

Interested candidates should submit their applications online through the Discovery Careers website. Ensure all required supporting documents, including your Matric certificate and proof of disability where applicable, are ready before applying.

Early applications are encouraged, as Discovery may begin reviewing applications before the closing of the recruitment process.

Apply Here