Client Service and Sales Administrator (Independent Contract) – RecruitMyMom

Company: RecruitMyMom (Recruitment Agency – on behalf of a Luxury Design Studio)
Position: Client Service and Sales Administrator
Job Type: Independent Contract (Part-time)
Industry: Design | Luxury Lighting | Interior Design | Manufacturing
Work Arrangement: In Office
Location: Salt River, Cape Town, Western Cape, South Africa
Salary: R200 – R260 per hour (Depending on experience)
Working Hours: Part-time (Exact hours to be discussed during the interview)
Working Days: Monday to Friday
Job Opening ID: ZR_17182_JOB
Date Posted: 18 July 2026
Start Date: Immediate

About the Opportunity

An established luxury design studio, renowned for creating bespoke decorative light fittings for prestigious architecture, hospitality, commercial, and luxury residential projects around the world, is looking for a highly organised Client Service and Sales Administrator to join its growing team.

Working closely with the Founder and Creative Director, you will become the central point of communication between international clients, designers, production teams, logistics providers, and suppliers. This role combines customer service, sales support, project administration, logistics coordination, marketing assistance, and CRM management.

This is an excellent opportunity for someone who enjoys working in a premium brand environment where attention to detail, professionalism, and exceptional client service are essential.

About the Company

The client is a specialist design studio producing handcrafted luxury lighting solutions for architects, interior designers, hotels, boutique developments, and high-end residential properties worldwide.

Their custom-made lighting products are featured in exclusive hospitality, commercial, and residential developments, requiring exceptional service standards from enquiry through to international delivery.

Key Responsibilities

Client Service

Deliver a premium customer experience to local and international clients.
Respond promptly to customer enquiries via email and telephone.
Build strong, long-term relationships with architects, designers, developers, and distributors.
Maintain regular communication throughout the customer journey.
Resolve customer queries professionally and efficiently.
Ensure clients receive timely project updates.

Sales Administration

Prepare accurate quotations for bespoke lighting projects.
Process customer orders.
Follow up on outstanding quotations.
Monitor sales opportunities from enquiry to completion.
Support business development initiatives.
Maintain detailed sales records.

Project Coordination

Liaise with workshop and production teams.
Monitor production timelines.
Coordinate project schedules.
Ensure deadlines are achieved.
Communicate manufacturing progress to clients.
Assist with production planning where required.

Logistics & Shipping

Arrange local and international deliveries.
Coordinate freight and courier services.
Prepare shipping documentation.
Track deliveries.
Update clients on shipment progress.
Ensure products arrive safely and on time.

Marketing Support

Assist with content planning.
Help manage Instagram, Pinterest, and LinkedIn accounts.
Support email marketing campaigns.
Maintain image libraries.
Update marketing databases.
Assist with customer newsletters.
Promote new product launches.

Administration

Update CRM systems.
Maintain customer databases.
Prepare weekly sales pipeline reports.
Generate business forecasts.
Organise digital documentation.
Maintain filing systems.
Assist with general office administration.

Minimum Requirements

Applicants should have:

Previous experience in Sales Administration, Customer Service, Office Administration, Logistics Coordination, or Project Administration.
Excellent written and verbal communication skills.
Strong organisational and planning abilities.
High attention to detail.
Professional telephone etiquette.
Strong interpersonal skills.
Ability to work independently.
Ability to manage multiple priorities simultaneously.
Good computer literacy.
Experience using Microsoft Office.
Experience working with CRM systems.
Excellent time management skills.

Advantageous Experience

Candidates with experience in the following industries will have an added advantage:

Luxury Goods
Interior Design
Architecture
Furniture Manufacturing
Hospitality
Product Design
Manufacturing
Export Logistics
Creative Studios

Desired Personal Attributes

The successful candidate should be:

Client-focused
Professional
Reliable
Organised
Detail-oriented
Proactive
Adaptable
Confident
Solution-driven
Positive
Self-motivated
Team-oriented
Able to work under pressure

Essential Skills

Client Relationship Management
Sales Administration
Customer Service
Quotation Preparation
Order Processing
CRM Management
Logistics Coordination
International Shipping
Administrative Support
Microsoft Office
Time Management
Communication Skills
Problem Solving
Data Management
Report Preparation
Social Media Administration

What You’ll Gain

Competitive hourly remuneration.
Flexible part-time working arrangement.
Monday to Friday schedule.
Opportunity to work with an internationally recognised luxury design studio.
Exposure to international architecture and hospitality projects.
Collaborative and creative working environment.
Career development opportunities.
Hands-on experience working with global clients and premium products.

Work Schedule

Part-time
Monday to Friday
Exact working hours to be discussed.
On-site role based in Salt River, Cape Town.

Immediate Availability Required

Only candidates who are available to start immediately will be considered.

Why You Should Apply

This is an exciting opportunity to join a premium design business that serves clients across the globe. If you enjoy working in administration, customer service, sales support, logistics, and project coordination while being part of a creative environment, this role offers excellent career exposure and the opportunity to contribute to internationally recognised luxury projects.

Apply Here

Client Service and Sales Administrator – RecruitMyMom