Internship: Servicing Administrator | Discovery

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Internship: Servicing Administrator | Discovery Invest

About the Opportunity

is seeking a motivated and detail-oriented Internship: Servicing Administrator to join its Discovery Invest business unit. This opportunity is ideal for graduates who want to build a career in financial services, administration, and client servicing within a fast-paced corporate environment.

This internship offers hands-on exposure to investment servicing operations, client relationship management, and administrative processes within one of South Africa’s leading financial services groups.

Job Title

Internship: Servicing Administrator
Business Unit: Discovery Invest
Function: Administration and Office Support
Location: South Africa
Job Type: Internship

Job Purpose

The primary purpose of this role is to process servicing transactions within the Invest Servicing team while ensuring high-quality administrative support and excellent client service delivery.

Key Responsibilities

  • Process all servicing transactions within the Discovery Invest servicing environment
  • Understand and apply knowledge of Discovery Invest products and services
  • Handle client and financial advisor queries via telephone and email
  • Ensure timely feedback and resolution of all assigned requests
  • Maintain accurate records and follow up on outstanding tasks
  • Assist with ad hoc administrative duties as required by management
  • Build and maintain strong relationships with internal teams, advisors, and clients

Requirements

  • Matric (Grade 12)
  • University degree (advantage)
  • Strong communication and interpersonal skills
  • Basic understanding of administrative processes
  • Customer service orientation

Skills & Competencies

  • Time management and prioritisation
  • Attention to detail
  • Problem-solving ability
  • Strong communication skills
  • Relationship-building skills
  • Conflict handling
  • Positive attitude and commitment to service excellence
  • Results-driven mindset

Personal Attributes

  • Professional and reliable
  • Self-motivated and proactive
  • Willingness to learn and adapt
  • Strong team player in a fast-paced environment

Employment Equity Statement

Discovery is an Equal Opportunities employer and actively encourages applications from candidates of diverse backgrounds, including persons with disabilities, in line with its Employment Equity Plan.

Career Growth Opportunity

This internship provides exposure to:

  • Investment administration systems
  • Client servicing processes
  • Financial advisor support functions
  • Corporate financial services operations

Ideal stepping stone into roles such as:

  • Client Services Administrator
  • Investment Assistant
  • Financial Services Consultant
  • Operations Administrator

Apply Here