Short Term Insurance Consultant – Client Service (FAIS) | Absa Bank

Absa Bank is hiring a Short Term Insurance Consultant: Client Service (FAIS) to deliver exceptional customer service, resolve client queries, and provide compliant insurance advice while supporting retention and upselling of idirect insurance products.

What You’ll Do

  • Answer inbound calls and resolve customer queries timeously
  • Deliver quality, compliant advice and service
  • Support retentions and upsell relevant insurance products
  • Maintain call quality, customer satisfaction, and compliance standards

FAIS Requirements

  • FSCA-approved qualification
  • RE5 (Regulatory Exam for Representatives)
  • FAIS-relevant experience
  • Product-specific & Class of Business training (onboarding)
  • Ongoing CPD
  • Proven honesty, integrity, and good standing

Education

  • Further Education and Training Certificate (FETC)

Job Details

  • Type: Full-time | Hybrid
  • Posted: Today
  • Closing Date: 6 February 2026

Why Absa Join a Top Employer Africa 2025 and be part of a proudly African banking group shaping the future of financial services.

Apply Now Submit your application via the Absa Careers portal before the closing date.