Systems Analyst IT Support: Eskom

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Systems Analyst IT Support at Eskom

Job Overview

Eskom Careers

  • Position: Systems Analyst IT Support
  • Location: Sunninghill / Megawatt Park
  • Employment Type: Permanent
  • Industry: Electricity, Energy & Water Supply
  • Department: Infrastructure Services – Provisioning & Hosting Data Centre
  • Reference Number: 50881819BM
  • Closing Date: 09 June 2026

Job Description

Eskom is looking for a skilled Systems Analyst IT Support professional to provide backend infrastructure services, application system support, and user support within the Group Information Technology (GIT) operating model.

The successful candidate will work on system support, enhancements, testing, documentation, and infrastructure-related solutions while ensuring efficient IT service delivery.

Key Responsibilities

  • Provide support for logged incidents and service requests
  • Develop backend solutions and system enhancements
  • Perform system testing and troubleshooting
  • Implement system changes and upgrades
  • Review and maintain process documentation
  • Configure applications and operating systems
  • Support IT infrastructure and business systems

Minimum Requirements

Qualification

  • National Diploma in Information Technology, Engineering, or Information Systems (NQF Level 6 with 240 credits)

Experience

  • Minimum of 3 years’ experience in Information Technology

Required Knowledge & Skills

  • Understanding of IT environments and infrastructure
  • Knowledge of ITIL processes and SDLC
  • Fault logging systems and ISO 9001 standards
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Ability to work effectively within teams
  • Stakeholder management and leadership ability

Important Notes

  • Preference may be given to candidates from under-represented designated groups in line with Eskom’s Employment Equity goals.
  • Candidates with disabilities are encouraged to apply.
  • If you are not contacted within 28 days after the closing date, consider your application unsuccessful.

Apply