FirstJob Learner Programme 2026 – FNB Johannesburg

is inviting applications for its FirstJob Learner Programme based in . This opportunity is ideal for unemployed youth or entry-level candidates who want to gain practical work experience while completing a formal qualification within one of South Africa’s top banking institutions.

Programme Overview

The FirstJob Learner Programme combines:

• Structured workplace learning
• On-the-job training
• Exposure to banking operations
• Professional development
• A registered qualification

Learners will work in a professional corporate environment while developing essential workplace and customer service skills.

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Job Information

• Position: FirstJob Learner
• Job Requisition ID: R49558
• Location: Johannesburg, Gauteng
• Company: FNB / FirstRand Group
• Job Type: Part-Time Learnership
• Posted: 3 Days Ago
• Closing Date: 05 June 2026

Main Duties and Responsibilities

Learners will be expected to:

• Perform administrative and operational duties
• Assist with customer service support
• Conduct research and data-related tasks
• Participate in process and project work
• Maintain accurate reports and records
• Follow company procedures and banking standards
• Resolve customer complaints professionally
• Collect customer feedback to improve service delivery
• Support process optimisation and operational efficiency
• Contribute ideas for system and workflow improvements

Learning & Development Focus

The programme strongly focuses on personal and professional growth. Learners will:

• Create personal development plans
• Build workplace competencies
• Improve communication and teamwork skills
• Gain exposure to financial and banking processes
• Learn professional conduct in a corporate environment

Company Values

FNB encourages employees and learners to:

• Work collaboratively as teams
• Respect diversity and inclusivity
• Continuously improve themselves
• Deliver excellent customer service
• Demonstrate accountability and professionalism

Requirements

Although full requirements were not listed, suitable candidates are typically expected to have:

• A completed Matric / Grade 12 certificate
• Good communication skills
• Basic computer literacy
• Willingness to learn and grow
• Professional attitude and work ethic

Why This Opportunity Matters

Joining gives learners exposure to one of Africa’s largest financial institutions. FNB is widely recognised for:

• Digital banking innovation
• Strong workplace culture
• Employee development programmes
• Career advancement opportunities
• Industry-leading banking services

The bank has also received international recognition, including being named among the world’s strongest banking brands.

Employment Equity & Inclusion

The organisation supports Employment Equity and encourages applications from individuals living with disabilities. Disability disclosure is voluntary and confidential.

Application Reminder

Applications close on 05 June 2026. Late applications may not be considered, so early submission is recommended.