SWITCHBOARD OPERATOR

by

SWITCHBOARD OPERATOR
Life Wilgers Hospital | Life Healthcare

Life Healthcare invites applications for a Switchboard Operator to ensure efficient handling of all hospital communications and support front-line services.

Table of Contents

WHAT YOU’LL DO

  • Answer and manage incoming calls on the switchboard
  • Direct calls to the correct departments and staff
  • Update telephone lists and speed dials
  • Assist wards and doctors with faulty lines
  • Support admission staff when required
  • Handle internal and external enquiries professionally
  • Perform general administrative duties

REQUIREMENTS

  • Grade 12 (Matric)
  • Minimum 2 years’ hospital experience
  • Computer literacy
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Ability to work under pressure in a fast-paced environment

ADVANTAGES

  • Experience in customer care
  • Strong relationships with hospital staff and stakeholders

KEY COMPETENCIES

  • Problem-solving and sound judgement
  • Resilience and ability to multitask
  • Customer responsiveness
  • Teamwork and relationship building
  • High energy and organisational skills
  • Ethical behaviour and professionalism

WHY JOIN?

  • Work in a leading private healthcare group
  • Gain experience in hospital administration
  • Be part of a professional and supportive team
  • Opportunity to grow within Life Healthcare

APPLY NOW

IMPORTANT NOTES

  • Internal applicants must discuss with their line manager before applying
  • External candidates are welcome to apply
  • Only shortlisted candidates will be contacted
  • If you do not hear back within 2 weeks after closing, consider your application unsuccessful
  • Life Healthcare is an Equal Opportunity Employer

Source