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Switchboard Operator Vacancy at Life Healthcare – Life Hilton Private Hospital (2026)

Company:
Position: Switchboard Operator
Department: Finance / Administration
Facility: Life Hilton Private Hospital
Location: Hilton, KwaZulu-Natal, South Africa
Employment Type: Full-Time
Closing Date: Monday, 10 August 2026

About the Position

Life Healthcare is seeking a professional, organised, and customer-focused Switchboard Operator to join the administration team at Life Hilton Private Hospital. Reporting to the Admission Supervisor, the successful candidate will provide efficient switchboard services and administrative support that contributes to the smooth daily operation of the hospital.

This opportunity is ideal for candidates who enjoy working in a fast-paced healthcare environment, possess strong communication skills, and have experience in administration and customer service.

Key Responsibilities

The successful applicant will be responsible for:

Operating the hospital switchboard professionally and efficiently.
Answering, screening and transferring incoming telephone calls.
Taking accurate messages and forwarding them to the relevant departments.
Maintaining and updating the hospital telephone directory.
Retrieving patient folders and accounts when requested.
Assisting reception staff with front desk duties during busy periods.
Coordinating patient bookings and transport arrangements.
Updating and distributing the daily On-Call List.
Selling and distributing meal tickets for staff.
Performing general administrative duties as required.
Ensuring confidentiality of patient and hospital information.
Delivering excellent customer service to patients, visitors and staff.

Minimum Requirements

Applicants should meet the following criteria:

Grade 12 (Matric/Senior Certificate).
Minimum of 1 year administrative experience.
Computer literacy with proficiency in Microsoft Word and Microsoft Excel.
Experience working with SAP.
Experience coordinating bookings and patient transport.
Previous experience in a hospital or healthcare environment is advantageous.

Desired Skills and Competencies

The ideal candidate should demonstrate:

Excellent verbal and written communication skills.
Professional telephone etiquette.
Strong organisational and time management skills.
High level of accuracy and attention to detail.
Customer-focused attitude.
Ability to multitask in a busy environment.
Ability to work independently and as part of a team.
Strong interpersonal skills.
Ability to work under pressure and meet deadlines.
Commitment to continuous improvement and quality service.

Why Join Life Healthcare?

Life Healthcare is one of South Africa’s leading private healthcare providers, offering employees the opportunity to work in a professional environment that values excellence, compassion, innovation, and continuous learning. Employees are encouraged to grow their careers while contributing to quality patient care.

How to Apply

Interested candidates should email their application, detailed CV, and supporting documents to:

Email: [email protected]

Ensure your application is submitted before Monday, 10 August 2026.

Recruitment Process

Internal applicants should discuss their application with their line manager before applying.
External applicants are also encouraged to apply.
Only shortlisted candidates will be contacted.
If you have not received feedback within two weeks after the closing date, please regard your application as unsuccessful.
Life Healthcare is an Equal Opportunity Employer committed to employment equity.

Job Summary

Details Information Employer Life Healthcare Job Title Switchboard Operator Facility Life Hilton Private Hospital Location Hilton, KwaZulu-Natal Department Finance / Administration Experience Required Minimum 1 year administration experience Education Grade 12 (Matric) Software Microsoft Office, SAP Closing Date 10 August 2026 Application Method Email application

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