Senior Administrator – Old Mutual (Pinelands)

by

Senior Administrator Job Opportunity at Old Mutual (Pinelands)

Company:
Position: Senior Administrator
Location:
Job Requisition ID: JR-81178
Closing Date: 13 July 2026 (23:59)

About the Role

Old Mutual is seeking a highly skilled Senior Administrator to investigate death benefit claims on behalf of the trustees of the South African Retirement Annuity Fund (SARAF). The successful candidate will identify and trace beneficiaries, investigate their personal circumstances, and make recommendations on the allocation and payment of death benefits in accordance with applicable legislation.

Key Responsibilities

  • Investigate death benefit claims received by SARAF.
  • Identify and trace dependants and nominees of deceased members.
  • Assess the personal circumstances of beneficiaries.
  • Recommend appropriate death benefit allocations and payment methods.
  • Ensure compliance with the Pension Funds Act and the Fund’s rules.
  • Interpret and apply relevant legislation, including Section 37C of the Pension Funds Act.
  • Conduct professional interviews and gather supporting information.
  • Maintain accurate case management records and audit trails.
  • Compile detailed investigation reports.
  • Liaise with Death Benefit Allocation Specialists and the Death Claims Sub-committee on complex cases.
  • Perform additional administrative duties as required.

Minimum Requirements

  • Matric (Grade 12).
  • Working knowledge of Old Mutual internal systems, including Omunet, Compass, AWD and Craft.
  • At least 2 years’ experience working with Section 37C of the Pension Funds Act, including:
    • Identification and investigation of dependants and nominees.
    • Death benefit allocation recommendations.
    • Payment method recommendations.

Required Skills

  • Strong consultation, collaboration and stakeholder engagement skills.
  • Excellent planning and organisational abilities.
  • High attention to detail and analytical thinking.
  • Strong verbal and written communication skills.
  • Sound judgment and decision-making ability.
  • Ability to perform effectively under pressure.
  • Creative problem-solving skills.
  • Excellent case management and report writing skills.

Core Skills

  • Accounting
  • Action Planning
  • Budget Management
  • Calendar Coordination
  • Computer Literacy
  • Data Analysis
  • Database Reporting
  • Data Compilation
  • Data Interpretation
  • Financial Acumen
  • Management Reporting
  • Numerical Aptitude
  • Oral Communication
  • Report Review

Competencies

  • Directs Work
  • Drives Results
  • Ensures Accountability
  • Manages Complexity
  • Optimises Work Processes
  • Plans and Aligns
  • Tech Savvy

Educational Requirement

  • Matriculation Certificate (Matric)

Employment Equity

Appointments will be made from designated groups in line with Old Mutual South Africa’s Employment Equity Plan and the requirements of the relevant business unit.

Apply Here