RECEPTIONIST – SUN INTERNATIONAL (WILD COAST)

RECEPTIONIST – SUN INTERNATIONAL (WILD COAST)
Reference: SI-863

Kickstart your hospitality career with Sun International at the beautiful Wild Coast resort in Port Edward. This permanent opportunity is perfect for a friendly, professional individual who thrives in a fast-paced guest-focused environment. Enjoy working in a dynamic hotel setting where your customer service skills truly make an impact.


Table of Contents

WHAT YOU’LL DO

  • Welcome and assist guests with check-in and check-out procedures
  • Handle bookings (online, phone, and in-person)
  • Manage guest requests, queries, and complaints professionally
  • Maintain accurate records of reservations and billing
  • Promote hotel services, facilities, and local attractions
  • Perform cashiering duties and end-of-shift cash-ups
  • Ensure reception area is clean, stocked, and presentable
  • Coordinate with housekeeping and maintenance for guest comfort


REQUIREMENTS

  • Grade 12
  • Minimum 2 years’ customer service experience (hotel experience preferred)
  • Knowledge of front desk operations and hotel procedures
  • Strong communication and interpersonal skills
  • Computer literacy (MS Office & Opera system preferred)
  • Ability to work shifts and stand for long periods
  • Presentable, professional, and customer-focused


KEY SKILLS

  • Customer service & conflict resolution
  • Attention to detail and organisation
  • Problem-solving and decision-making
  • Upselling and guest engagement
  • Teamwork and communication

WHY JOIN?

  • Work in a vibrant hospitality environment
  • Gain valuable hotel industry experience
  • Be part of a leading hospitality brand
  • Opportunity to grow your career


ADDITIONAL INFO

  • Salary: Market Related
  • Job Type: Permanent
  • Location: Port Edward
  • Preference given in line with Employment Equity requirements
  • People living with disabilities are encouraged to apply

Apply now and become the face of exceptional guest experiences!

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