RECEPTIONIST – SUN INTERNATIONAL (WILD COAST)
Reference: SI-863
Kickstart your hospitality career with Sun International at the beautiful Wild Coast resort in Port Edward. This permanent opportunity is perfect for a friendly, professional individual who thrives in a fast-paced guest-focused environment. Enjoy working in a dynamic hotel setting where your customer service skills truly make an impact.
WHAT YOU’LL DO
- Welcome and assist guests with check-in and check-out procedures
- Handle bookings (online, phone, and in-person)
- Manage guest requests, queries, and complaints professionally
- Maintain accurate records of reservations and billing
- Promote hotel services, facilities, and local attractions
- Perform cashiering duties and end-of-shift cash-ups
- Ensure reception area is clean, stocked, and presentable
- Coordinate with housekeeping and maintenance for guest comfort
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REQUIREMENTS
- Grade 12
- Minimum 2 years’ customer service experience (hotel experience preferred)
- Knowledge of front desk operations and hotel procedures
- Strong communication and interpersonal skills
- Computer literacy (MS Office & Opera system preferred)
- Ability to work shifts and stand for long periods
- Presentable, professional, and customer-focused
KEY SKILLS
- Customer service & conflict resolution
- Attention to detail and organisation
- Problem-solving and decision-making
- Upselling and guest engagement
- Teamwork and communication
WHY JOIN?
- Work in a vibrant hospitality environment
- Gain valuable hotel industry experience
- Be part of a leading hospitality brand
- Opportunity to grow your career
ADDITIONAL INFO
- Salary: Market Related
- Job Type: Permanent
- Location: Port Edward
- Preference given in line with Employment Equity requirements
- People living with disabilities are encouraged to apply
Apply now and become the face of exceptional guest experiences!