Receptionist –Fidelity Services Group

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Receptionist Job at Fidelity Services Group – Rustenburg Vacancy 2026 (Apply Before 12 June)

Fidelity Services Group is currently recruiting for a Receptionist position at its Rustenburg branch in the North West province. This permanent vacancy offers an opportunity to join one of South Africa’s leading security and investigations companies under its Fidelity ADT division.

Job Overview: Receptionist – Rustenburg

The Receptionist role is a key front-office position responsible for managing communication, administrative support, customer service, and basic financial and sales support tasks within the branch.

  • Company: (Fidelity ADT Division)
  • Position: Receptionist
  • Location: Rustenburg, North West
  • Employment Type: Permanent
  • Industry: Security and Investigations
  • Closing Date: 12 June 2026
  • Experience Level: Associate

Receptionist Job Description

The successful candidate will handle a wide range of administrative and front-desk duties, including switchboard management, client interaction, filing, purchasing, and sales support coordination.

Key Responsibilities

1. Reception and Switchboard Duties

  • Answer and direct incoming calls to the correct department
  • Welcome and assist walk-in clients professionally
  • Take messages when staff are unavailable
  • Ensure smooth front-office communication flow

2. Administrative Support

  • Handle incoming correspondence and documentation
  • Manage fax distribution and internal communication routing
  • Maintain organized filing systems sorted by debtor codes
  • Prepare and maintain branch records and documentation

3. Purchasing and Office Supplies Management

  • Order stationery and office supplies from head office or local suppliers
  • Request and manage grocery supplies (tea, coffee, milk, etc.)
  • Obtain supplier quotations when required
  • Create requisitions and process purchase orders
  • Match invoices with purchase orders and ensure proper documentation flow

4. Filing and Record Keeping

  • Prepare and maintain individual and branch files
  • Ensure proper documentation storage and alphabetical filing systems
  • Maintain accurate and updated records for auditing purposes

5. Finance and Banking Duties

  • Assist with daily banking procedures
  • Capture and post banking records on internal systems
  • Support basic financial administration tasks

6. Sales and Lead Administration

  • Capture incoming sales leads from calls and walk-ins
  • Update lead information on internal systems (Listener and Q-Drive)
  • Distribute leads to sales consultants
  • Prepare daily sales activity reports
  • Support telesales and follow-up processes

7. Client Service and General Duties

  • Assist clients with queries and escalate issues to head office when required
  • Support general office administration tasks as needed

Requirements for Receptionist Position

Candidates applying for this role should meet the following requirements:

  • Grade 12 / Matric qualification
  • Previous experience in reception or administrative roles (advantageous)
  • Strong communication and interpersonal skills
  • Computer literacy and ability to use office systems
  • Ability to multitask in a fast-paced environment
  • Good organizational and time management skills

Why Work at Fidelity Services Group?

Working at provides an opportunity to build a strong administrative career within a reputable national security company. Employees gain exposure to office administration, client service, sales coordination, and operational support functions.

Application Information

Interested candidates should apply before the closing date:

  • Closing Date: 12 June 2026
  • Location: Rustenburg, North West
  • Employment Type: Permanent

Applicants are encouraged to submit their CVs as early as possible due to high demand for administrative roles in the region.

Apply Here