Reception Administrator – Mediclinic

by

Reception Administrator – Mediclinic Hoogland (Bethlehem, Free State)

Now Hiring: Permanent Reception Administrator (Ref: 68707)
Join one of South Africa’s leading private healthcare groups and play a vital role in delivering smooth, professional patient admissions and discharge services.

Mediclinic Hoogland is seeking a detail-oriented and professional Reception Administrator to join their hospital team in Bethlehem. This role is central to ensuring patients receive efficient administrative support while maintaining compliance, accuracy, and excellent service standards.

Job Overview

  • Position: Reception Administrator
  • Employer:
  • Facility: Mediclinic Hoogland
  • Location: Bethlehem, Free State, South Africa
  • Employment Type: Permanent | On-site
  • Reference Number: 68707
  • Closing Date: 23 June 2026
  • Recruiter: Tebello Sekhoto
  • Vacancies: 1 Position Available

Main Purpose of the Role

The Reception Administrator is responsible for managing patient admissions, pre-admissions, and discharge processes in a professional and efficient manner. The role ensures all patient records are correctly processed while preventing financial and operational risks to the organisation.

You will act as a key link between patients, medical staff, and administrative systems to ensure seamless hospital operations.

Key Responsibilities

Patient Administration

  • Capture and process patient admissions and pre-admissions accurately
  • Ensure compliance with hospital admission procedures
  • Manage patient discharge documentation and workflow

Financial & Risk Control

  • Identify and prevent financial risks (e.g. unpaid accounts, blacklisted patients)
  • Apply hospital policies regarding patient billing and medical aid processes
  • Ensure correct handling of patient valuables and financial documentation

Operational Support

  • Maintain patient confidentiality at all times
  • Support bed management and hospital admission systems
  • Assist with next-day preparation and scheduling processes

Compliance & Systems

  • Use hospital systems such as AS400 and Debtpack enquiry tools
  • Apply ICD and CPT coding principles where required
  • Follow Workmen’s Compensation Act (WCA) procedures
  • Adhere to emergency protocols (fire, floods, security incidents)

Minimum Requirements

Education

  • Grade 12 / Matric (Essential)

Experience

  • No experience required (entry-level friendly)
  • Advantage:
    • Reception or administrative experience
    • Exposure to private healthcare environment

Skills & Knowledge Required

Candidates should have a strong understanding or willingness to learn the following:

  • Hospital admission and discharge processes
  • Medical aid schemes and private healthcare systems
  • Hospital switchboard and communication systems
  • Patient confidentiality laws and policies
  • Computer literacy (Microsoft Office Suite)
  • Patient administration systems (AS400 preferred)
  • Medical terminology including anatomy basics
  • Financial risk identification in healthcare settings
  • ICD and CPT coding systems
  • Hospital policies and compliance procedures

Personal Attributes

  • Professional and well-presented
  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Ability to work under pressure in a hospital environment
  • Strong organisational and multitasking ability
  • Patient-focused and service-driven mindset

Why Join Mediclinic?

Working at Mediclinic Hoogland offers:

  • Career growth in the private healthcare sector
  • Exposure to advanced hospital administration systems
  • A structured and professional working environment
  • Opportunities for long-term development within a leading healthcare group
  • Experience working alongside medical professionals in a dynamic setting

Employment Equity Notice

Mediclinic Southern Africa follows an Employment Equity policy. Preference may be given to internal applicants and candidates who meet the organisation’s diversity and operational requirements.

How to Apply

Interested candidates must submit applications through the official Mediclinic careers portal before:
23 June 2026

Apply Here