Table of Contents

Intern: Medical Management x3 — Road Accident Fund (RAF)

The Road Accident Fund (RAF) is recruiting 3 Interns: Medical Management in Durban, KwaZulu-Natal. This 18-month internship offers unemployed graduates an opportunity to gain practical workplace experience in medical claims administration, healthcare management, invoice review and stakeholder engagement.

Job Details

Employer: Road Accident Fund (RAF)
Position: Intern: Medical Management x3
Reference Number: 6716
Division: 3300
Location: Durban, KwaZulu-Natal
Employment Type: Internship
Duration: 18 months
Salary/Stipend: R96,000 per annum / monthly stipend
Closing Date: 25 August 2026
T.A.S.K Grade: IN
EE Target: People with Disabilities

About the Road Accident Fund

The Road Accident Fund’s mission is to provide timely and equitable assistance to people affected by motor vehicle accidents. The organisation provides appropriate social benefits aimed at offering financial relief and supporting the recovery of qualifying accident victims.

Purpose of the Internship

The RAF is committed to youth skills development and provides graduates with an opportunity to gain valuable work-based experience.

Successful interns will receive exposure to various areas of Medical Management, helping them develop practical knowledge of medical claims processes, healthcare administration, medical billing and managed healthcare principles.

Areas of Work-Based Exposure

Depending on operational requirements, interns may be exposed to:

Medical Management

Assisting with injury assessment administration.
Assisting with undertakings administration.
Drafting, issuing and activating undertakings.
Supporting caregiver management processes.
Assisting with administration related to medical claims.

Medical Bill Review

Reviewing medical invoices.
Processing supplier claims.
Assisting with past medical expense claims.
Assisting with future medical expense claims.
Checking claims against applicable requirements.

Medical Risk Management

Using medical tariffs during bill reviews.
Applying clinical codes where required.
Working with treatment protocols.
Helping ensure service providers comply with RAF rules and applicable tariffs.
Applying managed healthcare principles during the review process.

Exception Handling

Participating in the implementation of formal exception-handling processes.
Assisting with maintaining exception-handling procedures.
Updating relevant documentation regularly.
Identifying and escalating exceptions where necessary.

Stakeholder Management

Following up on outstanding queries.
Resolving stakeholder queries within prescribed turnaround times.
Communicating with relevant internal and external stakeholders.
Maintaining professional relationships with stakeholders.

External Stakeholder Engagement Interns may also gain exposure to activities involving:

Road shows.
Families of claimants.
Medical service providers.
Direct claimants.
Other relevant external stakeholders.

Administration

Data capturing.
Filing.
Maintaining records.
General office administration.
Supporting claims administration processes.

Minimum Qualifications

Applicants must have:

Grade 12 / NQF Level 4 certificate.
NQF Level 7 Bachelor’s Degree or Advanced Diploma in Health Sciences, Medical Sciences or a related medical qualification.
Registration certificate with HPCSA, SANC, SAPC or another applicable regulatory body.
Certified copy of ID.
Certified academic transcript.
Updated CV.
Motivational letter.

Knowledge or experience in clinical coding, claims administration and managed healthcare will be an added advantage.

Competencies Required

The RAF is looking for candidates who demonstrate:

Strong written communication skills.
Good verbal communication.
Interpersonal skills.
Attention to detail.
Basic computer literacy.
Self-motivation.
Willingness to learn.
Ability to prioritize tasks.
Ability to work with documentation and information accurately.
Professional interaction with stakeholders.

Important Eligibility Requirements

Applicants must be unemployed graduates between 18 and 25 years old.

Applicants must also:

Not have previously worked in the field of Medical Management.
Not have previously served as an intern.
Apply for a maximum of 3 RAF positions.
Disclose any previous internship experience.
Be willing to undergo security vetting.

If an applicant previously served as an intern but failed to disclose this information, the RAF may disqualify the applicant if the information is subsequently discovered.

Application Documents

Applicants should prepare:

Short CV.
Motivational letter explaining why they should be considered.
Certified Grade 12 certificate.
Certified qualification.
Certified registration certificate.
Certified copy of ID.
Academic transcript.

Important: The CV and motivational letter must not exceed 3 pages, and applications without an academic transcript will not be considered.

Application Deadline

Closing Date: 25 August 2026

Important: The RAF states that only the first 100 applications will be considered, so eligible applicants are encouraged to submit their applications early rather than waiting until the closing date.

Employment Equity

This is an EE-targeted role, with preference given to People with Disabilities, in accordance with the Road Accident Fund’s employment equity principles.

Foreign Qualifications

Applicants who obtained qualifications outside South Africa are responsible for having their qualifications evaluated by the South African Qualifications Authority (SAQA) and must provide proof of the evaluation.

Security Screening

All prospective employees will be subjected to security vetting as part of the RAF’s recruitment process.

Closing Date: 25 August 2026 | Durban, KwaZulu-Natal | 3 Internship Positions | 18-Month Programme | R96,000 p.a.

Apply Here

Intern: Medical Management x3 —RAF