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Discovery Clinics Administrator – Talent Pool | Discovery Health Careers 2026

Discovery Health is recruiting for its Clinics Administrator – Talent Pool. This opportunity is suited to organised, customer-focused individuals who enjoy working in a healthcare environment and have experience in administration. As a Clinics Administrator, you will play a key role in ensuring the smooth day-to-day operation of onsite corporate clinics by supporting healthcare professionals and providing excellent service to patients.

About Discovery

Discovery is a leading South African financial services and healthcare organisation with a purpose of making people healthier and enhancing and protecting their lives. Through innovation, technology and world-class healthcare solutions, Discovery has become one of the country’s most respected employers.

The successful candidate will join Discovery Healthcare Services (DHCS), a division that delivers accessible, high-quality healthcare through several specialised business units, including:

Executive Wellness
Corporate Wellness
Health Coaches
Southern Rx Pharmacy
Discovery Medical Suppliers
Home Care
Corporate Clinics

These services focus on improving healthcare access, reducing medical costs, enhancing patient experiences, and supporting healthier lifestyles.

Position Summary

The Clinics Administrator is responsible for providing comprehensive administrative support to onsite clinic operations while assisting nurses and other healthcare professionals. The role requires excellent organisational abilities, attention to detail, and a strong commitment to patient confidentiality and customer service.

The successful candidate will help ensure that clinics operate efficiently during agreed operating hours while maintaining compliance with healthcare regulations and company standards.

Key Responsibilities

Your duties may include:

Managing patient bookings and appointment scheduling.
Confirming appointments and minimising patient waiting times.
Registering patients and maintaining accurate patient information.
Creating, updating, filing and securely storing confidential medical records.
Ensuring medical files are easily accessible when required.
Greeting patients and managing reception and waiting areas.
Providing professional assistance to patients, visitors and healthcare staff.
Answering telephone calls and responding to email enquiries.
Coordinating communication between patients, nurses, doctors and external service providers.
Processing clinic documentation and administrative records.
Preparing daily, weekly and monthly operational reports.
Capturing data accurately on healthcare systems.
Monitoring clinic stock levels, consumables and medical supplies.
Ordering office stationery and clinic supplies.
Maintaining inventory records and stock registers.
Coordinating maintenance, servicing and calibration of medical equipment.
Arranging repairs when equipment faults occur.
Ensuring proper collection and disposal of medical waste.
Assisting with occupational health administration.
Supporting case management and return-to-work programmes.
Maintaining compliance with health and safety legislation and clinic policies.
Assisting management with general administrative tasks.

Minimum Requirements

To qualify, applicants should have:

Grade 12 (Matric) or Senior Certificate.
At least 1 year’s experience in an administrative role.
Good computer literacy.
Strong working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint).
Excellent verbal and written communication skills.
Good organisational and multitasking abilities.
Ability to maintain confidentiality when handling sensitive medical information.

Advantageous Experience

Although not compulsory, the following will strengthen your application:

Previous experience working in a clinic, hospital or medical practice.
Experience using healthcare administration systems.
Knowledge of medical terminology.
Occupational Health or Primary Healthcare administration experience.
Customer service or reception experience.
Stock and inventory management experience.

Skills and Competencies

Discovery is looking for candidates who demonstrate:

Professionalism.
Excellent customer service.
Strong communication skills.
High attention to detail.
Problem-solving ability.
Teamwork and collaboration.
Strong interpersonal skills.
Ability to work independently.
Time management.
Planning and organisational skills.
Ability to work under pressure.
Reliability and accountability.
Confidential handling of sensitive information.
Adaptability in a fast-paced healthcare environment.

Working Environment

This position is based at onsite corporate clinics where administrators work closely with nurses and healthcare professionals to deliver efficient Primary Healthcare and Occupational Health services. The role requires frequent interaction with employees, patients, medical suppliers and service providers while maintaining a professional and welcoming environment.

Why Work for Discovery?

Discovery offers employees:

Career development opportunities.
Continuous learning and professional growth.
Exposure to one of South Africa’s leading healthcare organisations.
A collaborative and innovative workplace.
Opportunities to work with modern healthcare technologies.
A culture focused on purpose, excellence and innovation.

Employment Equity

Discovery is committed to Employment Equity and creating an inclusive workplace. Applications from suitably qualified candidates, including persons living with disabilities, are encouraged.

How to Prepare a Strong Application

To improve your chances of success:

Highlight administrative experience on your CV.
Include any healthcare or medical administration experience.
Demonstrate proficiency in Microsoft Office.
Showcase organisational, customer service and communication skills.
Emphasise your ability to handle confidential information professionally.
Ensure your CV is updated with accurate employment history and references.

Apply Here