Customer Relationship Officer– Ampath

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Customer Relationship Officer Job Opportunity at Ampath Laboratories – Polokwane

Ampath Laboratories is inviting qualified and experienced candidates to apply for the permanent position of Customer Relationship Officer based in Polokwane, Limpopo.

This exciting opportunity is ideal for professionals who are passionate about customer service, healthcare, and relationship management. The successful candidate will serve as a vital link between Ampath and healthcare providers, specialists, medical practices, and corporate clients, ensuring exceptional service delivery and client satisfaction.

Position Details

  • Job Title: Customer Relationship Officer
  • Location: Polokwane, Limpopo
  • Employment Type: Permanent
  • Reference Number: C410052
  • Department: Polokwane Marketing
  • Working Hours: 40 hours per week
  • Work Schedule: 5 days per week
  • Closing Date: 15 June 2026 at 21:00

Job Responsibilities

The Customer Relationship Officer will:

  • Build and maintain strong relationships with healthcare providers and corporate clients.
  • Manage customer enquiries and resolve service-related issues professionally.
  • Conduct client visits and support service improvement initiatives.
  • Ensure a high standard of customer care and client satisfaction.
  • Support operational excellence through reporting and proactive engagement.
  • Promote effective communication between clients and internal teams.

Minimum Requirements

Applicants must possess:

  • A Diploma or Bachelor’s Degree in Healthcare, Health Administration, Business Administration, Marketing, Customer Relations Management, or a related field.
  • A valid South African Driver’s Licence (Code 08 EB).
  • Own reliable transport.
  • At least 3 years of experience in a healthcare-related customer service or relationship management role.

Skills and Competencies

Ideal candidates should have:

  • Knowledge of pathology and laboratory workflows.
  • Understanding of POPIA and South African healthcare regulations.
  • Strong customer service and communication skills.
  • Excellent problem-solving abilities.
  • Attention to detail and professionalism.
  • Proficiency in Microsoft Office applications.
  • Ability to work independently and collaboratively.

Why Join Ampath?

Ampath is committed to delivering quality healthcare services while fostering a diverse and inclusive workplace. Employees are empowered to contribute to meaningful healthcare outcomes while developing professionally in a supportive environment.

How to Apply

Interested candidates should submit their applications before 15 June 2026. After applying, applicants should monitor their email inbox for communication regarding the next steps in the recruitment process.

Applications received after the closing date may not be considered.

Apply Here