Confirmations Clerk: Mediclinic

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Confirmations Clerk Vacancy at – Mediclinic Milnerton, Cape Town

is currently recruiting for a Confirmations Clerk at . This permanent healthcare administration opportunity is suitable for candidates who are detail-oriented, organised, and interested in working within a hospital and medical aid administration environment.

The successful candidate will help ensure patient cases are properly authorised and processed to minimise financial risk while supporting smooth hospital operations.

Job Overview

  • Job Title: Confirmations Clerk
  • Hospital:
  • Company:
  • Location: Milnerton, Cape Town, Western Cape, South Africa
  • Job Type: Permanent
  • Workplace Type: On-site
  • Number of Positions: 1
  • Reference Number: 70272
  • Closing Date: 04 June 2026
  • Recruiter: Moegamad Magadie Martin

About the Role

The Confirmations Clerk is responsible for obtaining medical aid authorisations and re-authorisations for patients to ensure hospital claims are fully covered and processed correctly. The role also involves communicating with medical schemes, identifying possible financial risks, and ensuring compliance with healthcare administration policies and procedures.

This is an excellent opportunity for someone looking to start or grow a career in healthcare administration, medical reception, hospital admissions, or patient account management.

Main Duties and Responsibilities

  • Obtain and manage patient authorisations and re-authorisations
  • Verify medical aid approvals and patient funding information
  • Capture and maintain accurate patient and medical aid records
  • Communicate with doctors, nurses, case managers, and medical schemes
  • Identify financial risk cases such as insufficient authorisations
  • Ensure all patient information is processed according to hospital policies
  • Adhere to Level 2 clinical coding guidelines
  • Maintain confidentiality and compliance with healthcare regulations
  • Assist with resolving authorisation and funding issues

Minimum Requirements

Essential Education

  • Grade 12 / Matric certificate or equivalent qualification

Essential Experience

  • No prior experience required

Advantageous Experience

  • Previous healthcare, hospital, or clinical administration experience
  • Knowledge of medical aid processes and patient administration systems

Required Skills and Competencies

  • Strong communication and telephone etiquette
  • Computer literacy including Microsoft Office
  • Attention to detail and accuracy
  • Good organisational and administrative skills
  • Ability to work under pressure in a fast-paced environment
  • Understanding of medical aid and funder requirements
  • Knowledge of patient confidentiality and healthcare procedures
  • Problem-solving and risk identification skills

Systems and Knowledge Areas

Candidates may work with:

  • AS400 Patient Administration System
  • B2B EMS electronic messaging system
  • Clinical coding processes
  • Medical aid authorisation systems
  • Healthcare compliance and statutory regulations

Why Join ?

is one of the leading private healthcare providers in Southern Africa and offers employees opportunities for career development, professional growth, and exposure to a world-class healthcare environment.

Employment Equity

All applications will be considered in line with the Employment Equity Plan of Mediclinic Southern Africa. Internal employees on fixed-term contracts are advised to apply using an external candidate profile.

Apply before the closing date to avoid missing this opportunity.

For applications and more information, visit Mediclinic Careers

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