Medical Receptionist Job Opportunity at RecruitMyMom – Cape Town, South Africa (2026)

Looking for a healthcare administration job in Cape Town? RecruitMyMom is recruiting a skilled and compassionate Medical Receptionist for a permanent full-time role at a well-established medical practice in Pinelands, Cape Town. This opportunity is ideal for experienced medical administrators who excel in patient relations, appointment scheduling, medical billing, and healthcare office coordination.

Job Overview

• Position: Medical Receptionist
• Job Type: Permanent
• Industry: Medical / Healthcare
• Location: Cape Town
• Work Setup: Fully On-site
• Salary: R16,000 per month
• Working Hours: Monday to Friday, 8:00 AM – 5:00 PM
• Date Posted: 27 May 2026

About the Role

The successful candidate will act as the first point of contact for patients, ensuring a professional and welcoming experience while maintaining efficient front-desk operations. The role combines patient care, administration, scheduling, billing, and records management in a fast-paced healthcare environment.

This position suits someone who is highly organised, empathetic, detail-oriented, and experienced in medical practice administration.

Key Responsibilities

Patient Relations

• Welcome and assist patients professionally
• Handle patient inquiries with empathy and confidentiality
• Maintain a clean and organised reception area

Appointment Scheduling

• Coordinate and optimise patient bookings
• Manage busy medical calendars efficiently
• Ensure smooth patient flow throughout the day

Financial Administration

• Process patient billing and payments
• Follow up on unpaid accounts and medical aid claims
• Maintain accurate financial records

Medical Records Management

• Capture and update patient information
• Maintain digital patient files and medical histories
• Ensure compliance with confidentiality and healthcare regulations

General Administrative Duties

• Answer calls and manage emails
• Handle practice correspondence
• Support doctors and clinical staff with daily admin tasks

Minimum Requirements

Applicants should meet the following criteria:

• 2–3 years’ experience as a Medical Receptionist, Practice Administrator, or Clinical Assistant
• Experience with medical billing and credit control
• Knowledge of medical aid claims and ICD-10 coding
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Professional telephone etiquette and emotional intelligence
• Commitment to patient confidentiality
• Valid driver’s license and own transport

Required Software Skills

Experience with the following systems is essential:

• Mededi
• Practice Perfect
• Microsoft Office Suite

Benefits

• Permanent and stable employment opportunity
• Structured weekday working hours
• Supportive and professional healthcare team
• Opportunity to work in an established community-focused practice

How to Apply

Interested applicants can apply directly through the official RecruitMyMom Careers Page.