Branch Support Clerk Vacancy at Ampath Laboratories | Newcastle, KwaZulu-Natal (Permanent)

Ampath Laboratories is currently recruiting a Branch Support Clerk for its Newcastle Branch Administration team in KwaZulu-Natal. This permanent opportunity is ideal for organised, detail-oriented individuals who are passionate about administration and customer service within a healthcare environment.

If you have a Grade 12 qualification and administrative experience, this role offers an excellent opportunity to build a long-term career with one of South Africa’s leading pathology and diagnostic laboratory service providers.

Position Details

Company: Ampath Laboratories
Position: Branch Support Clerk
Reference Number: B290085
Department: Newcastle Branch Administration
Job Type: Permanent
Industry: Pharmaceutical and Medical/Healthcare
Location: Newcastle, KwaZulu-Natal
Salary: Market Related
Working Hours: 45 hours per week
Work Week: 6 days
Closing Date: 15 July 2026 at 21:00

About the Role

The Branch Support Clerk plays a key role in ensuring the smooth day-to-day operation of the laboratory and care centre. You will provide administrative and clerical support that enables healthcare professionals and laboratory staff to deliver quality services efficiently.

This position requires someone who is organised, dependable, and committed to delivering excellent service to both patients and colleagues. Your contribution will help maintain efficient branch operations while supporting a positive patient experience.

Key Responsibilities

As a Branch Support Clerk, your duties may include:

• Providing administrative and clerical support to the branch.
• Maintaining accurate records and documentation.
• Assisting with patient enquiries and general reception support.
• Capturing and updating information on company systems.
• Filing and organising documents.
• Supporting laboratory staff with administrative tasks.
• Ensuring compliance with company policies and procedures.
• Assisting with routine operational activities.
• Communicating professionally with patients, colleagues, and other stakeholders.
• Maintaining confidentiality of patient and company information.
• Helping ensure the branch operates efficiently on a daily basis.

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Minimum Requirements

Applicants should meet the following requirements:

• Grade 12 (Matric).
• Between 2 and 3 years of administrative experience.
• Previous healthcare or laboratory experience will be advantageous but is not essential.
• Basic computer literacy.
• Good verbal and written communication skills.
• Strong organisational and time management skills.
• Excellent attention to detail.
• Ability to work independently and within a team.
• Professional attitude with a strong customer service focus.

Skills and Competencies

Successful candidates should demonstrate:

• Administrative and office support skills.
• Excellent communication abilities.
• Strong organisational skills.
• Accuracy and attention to detail.
• Time management and prioritisation.
• Problem-solving skills.
• Professionalism and reliability.
• Ability to follow established procedures.
• Teamwork and collaboration.
• Customer service orientation.

Why Join Ampath Laboratories?

Ampath Laboratories is recognised as one of South Africa’s leading pathology providers, offering employees the opportunity to work in a professional, inclusive, and people-focused environment. The organisation is committed to developing talent through continuous learning, career growth opportunities, and a supportive workplace culture.

Employees are encouraged to build their skills while contributing to quality healthcare services that positively impact communities across the country.

Employment Equity

Ampath Laboratories is committed to Employment Equity and creating a diverse, inclusive workplace. Applications from suitably qualified candidates from designated groups are encouraged in line with the company’s Employment Equity objectives.

How to Apply

Interested candidates should submit their applications online before 15 July 2026 at 21:00. After applying, applicants should regularly monitor their email for updates regarding the recruitment process.