Branch Administrator – Ampath

Branch Administrator Vacancy at Ampath Laboratories – Gqeberha

is currently recruiting a Branch Administrator to join its Greenacres Admin team in . This permanent healthcare administration opportunity is ideal for candidates with strong organisational skills, attention to detail, and a passion for delivering professional patient service in a medical environment.

Position Details

  • Job Title: Branch Administrator
  • Reference Number: D010045
  • Department: Greenacres Admin
  • Industry: Pharmaceutical & Medical / Healthcare
  • Job Type: Permanent
  • Location: Gqeberha, Eastern Cape
  • Positions Available: 1
  • Salary: Market Related
  • Working Hours: 40 hours per week
  • Work Week: 5 days
  • Closing Date: 1 June 2025 at 21:00

About the Role

The Branch Administrator plays an important role in ensuring that the laboratory and Care Centre operate efficiently every day. The successful candidate will support administrative processes, assist patients and healthcare professionals, manage records accurately, and help maintain smooth specimen processing workflows.

This role contributes directly to service quality, patient experience, and overall branch efficiency by ensuring administrative tasks are completed accurately and on time.

Main Responsibilities

Duties will include:

  • Capturing and maintaining patient and laboratory information
  • Preparing and organising documents and records
  • Assisting patients with requisition forms and administrative queries
  • Logging information into laboratory systems
  • Conducting benefit checks and handling billing enquiries
  • Processing cash and card payments
  • Generating invoices and handling account-related queries
  • Receiving and verifying laboratory specimens
  • Labelling and batching samples according to protocol
  • Assisting with report distribution to doctors and hospital wards
  • Handling telephone and email enquiries professionally
  • Supporting daily branch administration and workflow coordination

Minimum Requirements

Applicants should have:

  • Grade 12 / Matric certificate
  • 0–4 years of administrative experience
  • Good computer literacy and knowledge of office systems
  • Strong communication and interpersonal skills
  • Excellent organisational and time-management abilities
  • High attention to detail and accuracy
  • Ability to work under pressure in a busy healthcare environment

Experience in a pathology, laboratory, or medical setting will be advantageous but is not mandatory.

Ideal Candidate

Ampath is looking for someone who:

  • Works well independently and within a team
  • Maintains confidentiality and professionalism
  • Can identify problems quickly and resolve routine issues
  • Has a customer-service mindset
  • Communicates clearly with patients, doctors, and colleagues
  • Takes ownership of tasks and follows procedures carefully

Why Join Ampath?

Working at offers an opportunity to build a career within one of South Africa’s leading healthcare laboratory groups. Employees contribute to improving patient care while working in a professional and supportive environment focused on quality, accountability, and growth.

Employment Equity

Ampath is committed to diversity and inclusion and encourages applications from individuals from underrepresented groups in line with Employment Equity objectives.

Application Information

Candidates who apply should monitor their email inbox for communication regarding the next steps in the recruitment process.

Apply online through the official careers portal:
Ampath Careers Portal