Box Room Controller– Fidelity

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Box Room Controller Job Opportunity at Fidelity Cash Solutions – Mossel Bay, Western Cape

Box Room Controller (Vault Operations) – Fidelity Cash Solutions

Are you detail-oriented, security-conscious, and capable of working in a fast-paced cash management environment? Fidelity Cash Solutions (FCS), a division of , is currently recruiting a Box Room Controller for its Mossel Bay branch in the Western Cape.

This permanent position offers an excellent opportunity for candidates with security industry experience, strong administrative skills, and the ability to work under pressure while maintaining accuracy and compliance.

Position Details

  • Job Title: Box Room Controller
  • Division: Fidelity Cash Solutions
  • Location: Mossel Bay, Western Cape, South Africa
  • Employment Type: Permanent
  • Industry: Security and Investigations
  • Department: Operations
  • Reporting To: Operations Manager
  • Closing Date: 13 June 2026

About the Role

The Box Room Controller plays a critical role in the secure handling, receiving, distribution, and administration of cash consignments within the vault environment. The successful candidate will assist in maintaining operational efficiency while ensuring strict adherence to security procedures and company standards.

Key Responsibilities

  • Prepare and manage daily vault room operations
  • Plan and coordinate vault room schedules with Cash-In-Transit (CIT) teams
  • Receive and distribute consignments to and from CIT crews
  • Scan and verify consignments accurately
  • Balance vault stock and secure vault facilities
  • Sort consignments according to operational requirements
  • Complete documentation and administrative records
  • Conduct searching and verification procedures
  • Ensure compliance with company security protocols
  • Support operational activities as required

Minimum Requirements

To be considered for this position, candidates should meet the following requirements:

  • Clear criminal record
  • PSIRA accreditation with a minimum Grade C qualification (advantageous)
  • At least 1 year of experience within the security industry or a similar operational environment
  • Computer literacy (essential)
  • Excellent verbal and written communication skills
  • Ability to work night shifts
  • Ability to work under pressure in a high-security environment
  • Physically fit and capable of performing operational duties

Required Skills and Competencies

Successful candidates should demonstrate:

  • Strong attention to detail and accuracy
  • Excellent organisational and planning abilities
  • Good interpersonal and communication skills
  • Customer-focused approach
  • Teamwork and collaboration skills
  • Quality assurance awareness
  • Integrity, honesty, and reliability
  • Willingness to work overtime when required
  • Ability to meet strict operational deadlines

Why Join Fidelity Cash Solutions?

Fidelity Cash Solutions is one of South Africa’s leading cash management and security service providers. Employees benefit from working within a professional environment focused on operational excellence, security compliance, employee development, and ethical business practices.

The company is committed to employment equity and encourages applications from Historically Disadvantaged Individuals and Black Female Candidates in line with its transformation objectives.

Application Process

Interested candidates should submit their applications before 19 June 2026.

If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful.

Apply Here