Administrator – Discovery Invest

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Administrator – Discovery Invest

is hiring an Administrator within Discovery Invest, part of its Administration and Office Support function.

This opportunity is suited to an organised, client-focused professional with strong administration and communication skills and an interest in investment services.

Job Details

  • Job Title: Administrator
  • Business Unit: Discovery Invest
  • Function: Administration and Office Support
  • Date Posted: 14 August 2026
  • Employment Type: Not specified
  • Location: South Africa
  • Experience: 2–3 years advantageous
  • Education: Matric required; university degree advantageous

About Discovery Invest

Discovery Invest provides a range of investment products, including access to Discovery funds and local and international fund managers. The business focuses on helping South Africans achieve greater financial health and freedom through innovative investment solutions.

Key Responsibilities

The successful candidate will be responsible for:

  • Administering Discovery Invest products.
  • Handling telephone queries from policyholders, financial advisors and franchises.
  • Responding to email queries and escalations professionally.
  • Resolving complex client and administrative issues.
  • Obtaining outstanding documentation from clients and franchises.
  • Maintaining strong relationships with internal and external stakeholders.
  • Monitoring workload statistics and meeting daily targets.
  • Following standard operating procedures and business rules.
  • Assisting with system updates, testing and enhancements.
  • Maintaining a low error rate and supporting continuous improvement.

Requirements

Minimum:

  • Matric.
  • Strong administrative and organisational abilities.
  • Good communication and client-service skills.
  • Ability to handle queries and escalations professionally.

Advantageous:

  • University degree.
  • 2–3 years’ experience in investment administration or client service.
  • Experience working with financial advisors, clients or financial services environments.

Preferred Skills

  • Proactive problem-solving.
  • Strong attention to detail.
  • Excellent client-service orientation.
  • Professional telephone and email communication.
  • Ability to manage workload targets.
  • Relationship-building skills.
  • Continuous improvement mindset.

Why Consider This Opportunity?

The role offers an opportunity to work within Discovery Invest, gaining exposure to investment administration, client services, financial products and stakeholder management in a fast-paced corporate environment.

Closing Date: Not specified in the supplied vacancy

How to Apply

Apply Here