Job Title: Confirmations Clerk
Company:
Facility: Mediclinic Milnerton
Location: Milnerton, Cape Town, Western Cape, South Africa
Reference Number: 73346
Employment Type: Fixed Term
Workplace Type: On-site
Number of Positions: 1
Closing Date: 11 September 2026
Job Purpose
The Confirmations Clerk is responsible for minimising financial risk by ensuring the authorisation and re-authorisation of patient cases. The role involves effective communication with relevant parties, accurate data capturing and ensuring that claims are fully paid.
Key Responsibilities
- Obtain authorisation and re-authorisation for identified patients to ensure fully paid claims.
- Capture relevant information accurately and communicate with all relevant parties.
- Identify and refer potential risk cases to minimise financial risks.
- Follow clinical coding standards in accordance with Level 2 coding guidelines.
- Ensure compliance with confirmation procedures, contracts and applicable legal requirements.
- Use available systems and resources effectively to support confirmation processes.
Minimum Requirements
Education
Essential:
- Grade 12 or equivalent.
Desired:
- No additional education specified.
Experience
Essential:
- No minimum experience required.
Advantageous:
- Experience in a clinical environment.
Required Skills and Knowledge
Candidates should have knowledge or understanding of:
- Funder contracts and medical aid requirements.
- Medical aid narrations.
- Patient administration programmes on the AS400 system.
- Rules and regulations relating to funder contracts.
- Level 2 clinical coding.
- B2B EMS for checking authorisation status and troubleshooting.
- Microsoft Office and general computer literacy.
- Relevant statutory requirements, including the Consumer Protection Act and PMB requirements.
- Patient administration policies and procedures.
- Patient confidentiality requirements.
- Daily workflow, deviations, coding and case management processes.
- Identifying potential financial risks, including missing authorisations and insufficient length or level of care.
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Employment Equity
All applicants will be considered. Preference will be given in accordance with Mediclinic Southern Africa’s Employment Equity Plan, as well as to internal applicants/employees who meet the minimum requirements.
Important Information for Internal Employees
Internal employees currently employed on a fixed-term contract must apply using an external candidate profile and not their employee profile.
How to Apply
Interested candidates should apply through the official Mediclinic careers platform before the closing date of 11 September 2026.
Recruiter: Moegamad Magadie Martin
Reference: 73346
About the Opportunity
This position offers an opportunity for a Grade 12-qualified candidate to join the healthcare administration environment at Mediclinic Milnerton. While previous experience is not essential, experience in a clinical environment and knowledge of medical aid authorisations, patient administration and clinical coding may be advantageous.
Job Summary
Detail Information Position Confirmations Clerk Company Mediclinic Facility Mediclinic Milnerton Location Milnerton, Cape Town Employment Fixed Term Workplace On-site Positions 1 Qualification Grade 12 / Equivalent Experience None essential Reference 73346 Closing Date 11 September 2026