Clover Corporate Clerk: Claims Job Vacancy 2026

Clerk: Claims – Clover Corporate

Clover S.A. (Pty) Ltd is recruiting for a Clerk: Claims within its Credit Control Department. The position is based at the company’s Clayville branch in Gauteng and is offered on a permanent basis.

The successful candidate will be responsible for processing claims and credit notes, handling related administrative duties, assisting with reconciliations and queries, and ensuring that credit-related records and systems are accurately maintained.

Job Details

Position Clerk: Claims Company Clover S.A. (Pty) Ltd Department Credit Control Employment Type Permanent Positions Available 1 Location Clayville, Gauteng Country South Africa Job Category Finance Education Grade 12 / NQF Level 4 Reference Number CLO260814-1 Closing Date 18 August 2026

Job Purpose

The Clerk: Claims will support the Credit Control function by processing credit notes and claims accurately and efficiently.

The role involves receiving and assessing claims, capturing relevant information, processing different types of credits, following up on outstanding credit notes and assisting with financial reconciliations and customer-related queries.

The successful candidate will also provide general administrative support and ensure that financial records, documentation and systems are kept accurate and up to date.

Key Responsibilities

1. Process Credit Notes and Claims

The successful candidate will be responsible for:

• Obtaining claims from the Shoprite portal or Printing Clerk.
• Assessing claims and identifying the type of claim received.
• Processing pricing claims.
• Processing shortage claims.
• Processing return claims.
• Capturing price claims for investigation by the Pricing Department through the Price Claim Initiative.
• Releasing short credits from the Limboland system.
• Releasing returns credits from the Limboland system.
• Following up on outstanding or unprocessed credit notes.
• Liaising with various distribution warehouses regarding outstanding credit notes.
• Ensuring credit notes are processed accurately and within required timeframes.

2. Reconciliations and Queries

The Clerk: Claims will also:

• Assist the Shoprite Controller with reconciliations.
• Assist with resolving account-related queries.
• Investigate discrepancies where required.
• Provide relevant information and documentation to support claims investigations.
• Follow up on outstanding matters until resolution.
• Communicate with relevant internal departments regarding claims and credit processing.

3. General Administration

Additional administrative responsibilities include:

• Performing general office duties as required.
• Maintaining accurate filing systems.
• Updating records, databases and relevant systems.
• Handling financial and administrative documentation.
• Ensuring documents are properly captured and maintained.
• Providing administrative support to the Credit Control team.
• Relieving colleagues when necessary.
• Completing assigned tasks within agreed deadlines.
• Performing other related duties as required by the Credit Manager.

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Minimum Requirements

Applicants should meet the following requirements:

Education

• Grade 12 or equivalent NQF Level 4 qualification.

Experience

• Relevant experience in applying job-related concepts, techniques and processes at the required level.
• Experience in an administrative, finance, credit control or claims-related environment would be advantageous.
• Experience working with senior management.

Language

• Fluent in Business English.
• Good written and verbal communication skills.

Computer Skills

• Intermediate computer literacy.
• Ability to work with computerised systems and maintain accurate electronic records.
• Ability to capture and process information accurately.

Key Competencies

Clover is looking for a candidate who demonstrates:

• Proactive and action-oriented behaviour.
• Strong results orientation.
• High standards of accuracy and quality.
• Honesty and consistency.
• Commitment and motivation.
• Ability to work collaboratively with colleagues.
• Ability to apply financial principles and practices.
• Good administrative and organisational skills.
• Attention to detail.
• Ability to meet deadlines.
• Ability to handle multiple tasks and priorities.
• Good communication and interpersonal skills.
• Ability to follow established processes and procedures.

Who Should Apply?

This position is suitable for candidates with Grade 12/NQF Level 4 who have relevant experience in claims processing, credit control, finance administration or a related environment.

Candidates should be comfortable working with financial information, credit notes, claims, reconciliations, computerised systems and administrative records. Applicants should also be able to communicate effectively with colleagues, customers and management while working accurately within set deadlines.

Important Information

Job Title: Clerk: Claims
Reference: CLO260814-1
Department: Credit Control
Location: Clayville, Gauteng
Employment Type: Permanent
Positions: 1
Closing Date: 18 August 2026