Branch Administrator | Ampath Laboratories Linksfield

Ampath Laboratories is recruiting for a Branch Administrator at its Linksfield branch in Johannesburg. This is a permanent opportunity for an organised and service-focused administrative professional who can support the day-to-day running of a laboratory and Care Centre.

Job Details

• Job Title: Branch Administrator
• Company: Ampath Laboratories
• Job Reference: B270487
• Department: Linksfield Branch Admin
• Business Unit: Not specified
• Industry: Pharmaceutical & Medical/Healthcare
• Employment Type: Permanent
• Number of Positions: 1
• Salary: Market Related
• Location: Linksfield, Johannesburg, Gauteng
• Working Hours: 45 hours per week
• Work Week: 5 days
• Closing Date: 18 August 2026 at 21:00

About the Position

The Branch Administrator provides essential administrative and customer-service support within the Ampath laboratory and Care Centre.

The role involves maintaining accurate information, assisting patients, supporting laboratory processes, handling administrative queries and ensuring that daily activities are completed efficiently and according to established procedures.

The successful candidate will contribute to a professional and welcoming environment while helping the branch maintain reliable service delivery.

Main Responsibilities

Administration

The Branch Administrator will be responsible for:

• Capturing information accurately.
• Preparing and processing administrative documents.
• Maintaining accurate and orderly records.
• Handling routine correspondence.
• Following established administrative procedures.
• Ensuring documentation is complete and up to date.
• Managing assigned administrative tasks within required deadlines.
• Identifying potential delays and taking action where appropriate.

Patient & Care Centre Support

The position also involves direct interaction with patients and other stakeholders.

Duties may include:

• Welcoming patients in a professional and friendly manner.
• Assisting patients with requisition forms.
• Capturing patient information on the laboratory information system.
• Conducting benefits checks.
• Answering telephone calls.
• Responding to routine enquiries.
• Assisting with account and billing-related questions.
• Processing cash and card payments.
• Preparing pro forma invoices when required.
• Maintaining professionalism when dealing with sensitive patient information.

Laboratory Support

The Branch Administrator also supports the administrative side of laboratory operations.

Responsibilities include:

• Receiving specimens.
• Checking specimens against requested tests.
• Ensuring specimens are correctly labelled.
• Batching specimens according to procedures.
• Preparing specimens for onward processing.
• Supporting the timely distribution of reports to doctors or wards when required.
• Following laboratory procedures and quality requirements.
• Escalating issues when additional assistance is required.

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Requirements

Education

Grade 12 / Matric is essential.

A matric qualification provides the required foundation for handling administrative responsibilities, following procedures and dealing appropriately with confidential information.

Experience

• At least 2 years’ administration experience is suitable for this position.
• Previous exposure to a pathology, laboratory, healthcare or medical environment will be advantageous.

Candidates should have experience working accurately with information, documentation, customers or patients and routine administrative processes.

Skills & Competencies

The ideal candidate should have:

• Excellent attention to detail.
• Strong organisational skills.
• Good time management.
• Strong administrative abilities.
• Good verbal and written communication.
• Professional customer-service skills.
• Computer literacy.
• Ability to work with office applications and relevant systems.
• Ability to handle confidential information.
• Ability to follow instructions and procedures.
• Good problem-solving skills.
• Ability to prioritise tasks.
• Ability to work effectively in a busy environment.
• Ability to work independently and within a team.

Personal Attributes

Ampath is looking for someone who is dependable, professional and comfortable taking ownership of their responsibilities.

The successful candidate should be:

• Detail-oriented.
• Reliable and responsible.
• Patient-focused.
• Professional when dealing with stakeholders.
• Calm under pressure.
• Organised and systematic.
• Willing to ask for assistance when necessary.
• Proactive when identifying potential problems.
• Committed to accurate and quality work.

Why This Role Matters

Although many of the duties are administrative, the Branch Administrator has an important role in supporting healthcare service delivery.

Accurate patient information, properly handled documentation, efficient specimen administration, timely communication and professional patient service all contribute to a smoother laboratory operation.

By keeping administrative processes organised and dependable, the Branch Administrator helps clinicians, laboratory staff and branch leadership focus on delivering quality healthcare services.

Employment Equity & Diversity

Ampath is committed to developing a diverse and inclusive workforce that reflects the communities it serves.

The organisation encourages applications from individuals across different backgrounds, particularly candidates from underrepresented groups, and aims to create an environment where employees can contribute, develop and succeed.

Application Details

Position: Branch Administrator
Reference: B270487
Location: Linksfield, Johannesburg
Employment: Permanent
Salary: Market Related
Hours: 45 hours per week
Closing Date: 18 August 2026 at 21:00

How to Apply

Interested candidates should submit their application through the official Ampath recruitment process before the closing date.

After applying, candidates should regularly check their email inbox for communication regarding the next stage of the recruitment process.

Important: Ensure that your CV and application information accurately reflect your qualifications, administrative experience and relevant healthcare or pathology exposure.