Branch Co-Ordinator | Richards Bay – Ampath Laboratories

by

Branch Co-Ordinator | Richards Bay – Ampath Laboratories (Permanent Vacancy 2026)

Ampath Laboratories is currently recruiting a Branch Co-Ordinator for its Richards Bay Branch. This permanent opportunity is suited to experienced administrators who can effectively coordinate branch operations, manage administrative workflows, support laboratory processes, and ensure excellent service delivery to patients and healthcare professionals.

Position Details

Job Title: Branch Co-Ordinator
Reference Number: B280011
Employer:
Department: Richards Bay Branch Admin
Industry: Pharmaceutical and Medical / Healthcare
Job Type: Permanent
Salary: Market Related
Location:
Work Week: 5 Days
Hours: 40 Hours Per Week
Positions Available: 1

About Ampath

Ampath is one of South Africa’s leading pathology laboratories, providing diagnostic and healthcare support services nationwide. The company is committed to delivering accurate laboratory results, exceptional patient care, and operational excellence through highly skilled professionals and advanced medical technology.

Purpose of the Position

The Branch Co-Ordinator serves as the central point of coordination for branch administration and laboratory support functions. The successful candidate will ensure that specimens, documentation, patient information, and administrative processes flow efficiently from start to finish while maintaining compliance, quality standards, and excellent customer service.

Minimum Requirements

Applicants should have:

  • Grade 12 / Matric certificate (Essential)
  • Minimum of 3 years’ administrative experience
  • Experience within a pathology laboratory, healthcare facility, or pathology care centre will be advantageous
  • Strong understanding of administrative and operational processes
  • Ability to manage multiple priorities simultaneously
  • Excellent organisational and coordination skills
  • Strong interpersonal and communication skills
  • Ability to work independently and within a team
  • Computer literacy in Microsoft Office and relevant information systems
  • Ability to maintain confidentiality and professionalism

Key Duties and Responsibilities

The successful candidate will be responsible for:

Administrative Coordination

  • Managing daily branch administrative activities
  • Coordinating workflow processes between departments
  • Monitoring completion of operational tasks
  • Ensuring documentation is completed accurately and on time
  • Maintaining document control procedures

Laboratory Support

  • Assisting with specimen receiving and processing procedures
  • Verifying specimen information and documentation
  • Ensuring correct specimen labelling and batching
  • Coordinating specimen shipments where required
  • Following up on outstanding laboratory requests

Patient and Client Service

  • Assisting patients with forms and administrative enquiries
  • Supporting clinicians with requests and documentation
  • Responding promptly to stakeholder queries
  • Ensuring a professional and positive patient experience

Quality Assurance and Compliance

  • Monitoring administrative trends and recurring issues
  • Implementing corrective actions where necessary
  • Ensuring compliance with company procedures and healthcare standards
  • Performing audit corrections and system updates

Team Coordination

  • Assisting with staff workflow planning
  • Supporting roster management
  • Monitoring attendance and operational adherence
  • Providing guidance and support to team members
  • Participating in performance discussions and coaching activities

Essential Skills

Successful candidates should demonstrate:

  • Strong leadership ability
  • Excellent attention to detail
  • Problem-solving skills
  • Time management
  • Decision-making ability
  • Conflict resolution skills
  • Customer service excellence
  • Report preparation and record management
  • Professional verbal and written communication
  • Ability to work under pressure

Why Consider This Opportunity?

This role provides exposure to South Africa’s healthcare and pathology sector while offering opportunities to develop leadership, administration, operations, and healthcare support experience within a respected medical organisation.

Benefits include:

  • Permanent employment
  • Market-related salary
  • Professional working environment
  • Career growth opportunities
  • Exposure to healthcare administration
  • Leadership and coordination experience

Employment Equity

Ampath supports Employment Equity and is committed to building a diverse and inclusive workforce. Applications from suitably qualified candidates from designated groups are encouraged.

Closing Date

29 June 2026 at 21:00

Apply Here