Donor Care Officer Job at SANBS  – Pretoria 2026

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Donor Care Officer Job Opportunity at SANBS (South African National Blood Service) – Pretoria 2026

Reference Number: sanbs_003355
Location: Pretoria
Employment Type: Permanent
Business Unit: Queenswood
Salary: R502,542 per annum
Closing Date: 29 June 2026

Join SANBS and Help Save Lives Across South Africa

The South African National Blood Service (SANBS) is inviting qualified healthcare professionals to apply for the position of Donor Care Officer in Pretoria. This permanent nursing opportunity is ideal for experienced registered nurses who are passionate about patient care, blood donation services, and community health.

As a Donor Care Officer, you will play a vital role in ensuring the collection of safe, high-quality blood and blood products while providing exceptional care to blood donors. The position combines clinical nursing duties, donor education, stakeholder engagement, and operational support at both fixed donor centres and mobile blood drives.

This role offers a unique opportunity to contribute to South Africa’s healthcare system by supporting the country’s blood supply and helping save countless lives every day.

About SANBS

The South African National Blood Service is one of the leading blood services organizations in the world, responsible for collecting, processing, testing, and distributing blood and blood products throughout South Africa. SANBS is committed to maintaining the highest standards of safety, quality, and patient care while promoting voluntary blood donation nationwide.

Donor Care Officer Duties and Responsibilities

Successful candidates will be responsible for:

Blood Collection and Donor Care

  • Collecting whole blood and apheresis donations according to SANBS standards.
  • Preparing blood collection equipment and donation areas.
  • Performing donor assessments and health screenings.
  • Conducting confidential donor interviews and risk assessments.
  • Monitoring donors throughout the donation process.
  • Providing post-donation care, advice, and refreshments.
  • Ensuring donor safety and comfort at all times.

Clinical and Nursing Functions

  • Conducting physical health checks before donation.
  • Recording donor information accurately.
  • Performing phlebotomy procedures according to standard operating procedures.
  • Responding to donor reactions and medical emergencies.
  • Administering first aid and CPR when necessary.
  • Maintaining accurate medical documentation and records.

Customer Service and Stakeholder Relations

  • Welcoming and assisting donors professionally.
  • Educating donors about blood donation and healthy practices.
  • Handling donor queries and concerns effectively.
  • Promoting a positive donor experience.
  • Building relationships with stakeholders at blood drives and donor centres.

Operational Support

  • Assisting with blood drive setup and breakdown.
  • Managing consumables and stock requirements.
  • Monitoring equipment functionality and maintenance.
  • Supporting recruitment and retention of blood donors.
  • Ensuring collection targets are achieved.

Governance and Compliance

  • Following SANBS quality assurance standards.
  • Maintaining health and safety requirements.
  • Managing medical waste according to regulations.
  • Ensuring compliance with all SANBS policies and procedures.

Minimum Requirements

Qualifications

  • Diploma or Degree in General Nursing Sciences.
  • Registered Professional Nurse qualification.
  • Valid Code B or EB Manual Driver’s Licence.

Experience

  • At least 2 years of Registered Professional Nursing experience.

Knowledge and Competencies

  • Knowledge of SANBS policies and procedures.
  • Understanding of blood transfusion standards in South Africa.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and record-keeping abilities.
  • Ability to work under pressure and meet collection targets.
  • Customer service and stakeholder management skills.
  • Teamwork and leadership capabilities.

Benefits of Working for SANBS

  • Competitive annual salary package.
  • Permanent employment opportunity.
  • Meaningful work that directly saves lives.
  • Professional development and training opportunities.
  • Exposure to advanced blood collection and transfusion practices.
  • Career growth within a respected healthcare organization.
  • Opportunity to work with experienced healthcare professionals.

How to Apply

Interested and suitably qualified candidates should submit their applications before the closing date of 29 June 2026. Late applications may not be considered.

Closing Date

29 June 2026

Apply Here