Branch Administrator – Ampath

Branch Administrator Job Opportunity at Ampath Laboratories – Assagay, KwaZulu-Natal (Permanent Position)

Apply for Branch Administrator Vacancies in KwaZulu-Natal 2026

Are you looking for an administration job in healthcare? Ampath Laboratories is currently recruiting a Branch Administrator for its Kassier Road Laboratory in Assagay, KwaZulu-Natal. This permanent position offers an excellent opportunity for candidates with strong administrative skills who want to build a career in the medical and pathology industry.

As a Branch Administrator, you will play a critical role in supporting laboratory operations, patient services, specimen processing, and general branch administration. Your work will help ensure smooth day-to-day operations while delivering professional and efficient service to patients, healthcare professionals, and colleagues.

Position Details

Job Title: Branch Administrator

Company: Ampath Laboratories

Reference Number: B270514

Department: Kassier Road Admin

Location: Assagay, KwaZulu-Natal, South Africa

Employment Type: Permanent

Industry: Healthcare / Medical / Pathology

Working Hours: 45 Hours Per Week

Work Schedule: 5 Days Per Week

Salary: Market Related

Closing Date: 3 June 2026

About the Role

The Branch Administrator serves as the administrative backbone of the laboratory and Care Centre. This position involves handling patient administration, maintaining accurate records, supporting specimen management processes, processing payments, managing correspondence, and ensuring that information flows efficiently between departments.

The successful candidate will contribute to maintaining high-quality service standards while supporting healthcare professionals in delivering exceptional patient care.

Key Responsibilities

The Branch Administrator will be responsible for:

  • Managing daily administrative operations within the branch
  • Capturing and updating patient information accurately
  • Maintaining organised records and documentation
  • Handling incoming and outgoing correspondence
  • Greeting and assisting patients professionally
  • Supporting patients with requisition forms and related documentation
  • Answering telephone calls and responding to enquiries
  • Conducting benefits verification checks
  • Assisting with account and billing queries
  • Processing cash and card payments
  • Generating pro-forma invoices where required
  • Receiving and verifying laboratory specimens
  • Ensuring specimens correspond with requested tests
  • Labelling, batching, and preparing specimens for processing
  • Supporting the distribution of laboratory reports to doctors and healthcare facilities
  • Maintaining compliance with company procedures and quality standards
  • Assisting in creating a positive patient experience

Minimum Requirements

To qualify for this opportunity, applicants must meet the following requirements:

  • Grade 12 (Matric) certificate
  • 0 to 4 years of administrative experience
  • Previous healthcare, pathology, or medical administration experience will be advantageous
  • Computer literacy and proficiency in office systems
  • Strong organisational and record-keeping abilities
  • Excellent verbal and written communication skills
  • Ability to work accurately under pressure
  • Professional and customer-focused attitude
  • High level of integrity and confidentiality

Skills and Competencies

Successful candidates should demonstrate:

  • Strong attention to detail
  • Excellent time management skills
  • Effective problem-solving abilities
  • Administrative accuracy
  • Professional communication skills
  • Customer service orientation
  • Ability to work independently and within a team
  • Strong organisational skills
  • Ability to follow procedures and quality standards
  • Reliable and dependable work ethic

Why Join Ampath Laboratories?

Ampath is one of South Africa’s leading pathology laboratory services providers, offering employees the opportunity to contribute meaningfully to healthcare delivery. Employees benefit from working in a professional environment focused on service excellence, operational efficiency, employee growth, and quality patient care.

The company is committed to diversity, inclusion, and employment equity, creating opportunities for individuals from various backgrounds to build rewarding careers in healthcare administration.

How to Apply

Interested candidates should submit their applications before the closing date of 3 June 2026. After applying, applicants should monitor their email inbox for communication regarding the next steps in the recruitment process.

If you have strong administrative skills, enjoy working with people, and want to contribute to the healthcare sector, this Branch Administrator opportunity at Ampath Laboratories in Assagay could be the ideal next step in your career.