Company: Motus Corporation
Division: Hyundai SA
Business Unit: Hyundai – Germiston
Location: Germiston, Gauteng
Employment Type: Permanent
Minimum Experience: Associate
Industry: Automotive
Posted: 08 September 2026
Closing Date: 15 September 2026
About the Position
Hyundai Automotive South Africa is seeking a Warranty Clerk to join its Hyundai – Germiston business unit.
The Warranty Clerk plays an important administrative role in the automotive industry by managing and processing warranty claims. The successful candidate will be responsible for ensuring that warranty documentation is accurate and complete, claims comply with company and manufacturer requirements, and warranty-related customer queries are handled effectively.
The role also supports collaboration between customers, suppliers, service departments and parts teams to ensure warranty claims are processed efficiently and discrepancies are resolved.
Key Responsibilities
- Process warranty claims in accordance with company policies and manufacturer guidelines.
- Verify warranty claim documentation for accuracy and completeness.
- Ensure claims comply with warranty terms and conditions.
- Communicate with customers, suppliers and internal teams regarding warranty enquiries and issues.
- Maintain detailed and accurate records of warranty claims and their outcomes.
- Assist with reporting and analysis of warranty claim information.
- Identify trends in warranty claims and recommend improvements to product quality and customer service.
- Work closely with service and parts departments to expedite claim processing.
- Resolve discrepancies relating to warranty claims.
- Provide customers with information regarding warranty coverage and eligibility.
- Provide updates on warranty claim status.
- Remain informed about industry standards and changes to warranty policies.
- Ensure warranty administration remains compliant with relevant requirements.
Requirements
Applicants should have:
- Strong attention to detail.
- Excellent analytical and problem-solving skills.
- Proven experience in an administrative support role, preferably within warranty administration or customer service.
- Effective written and verbal communication skills.
- Ability to explain warranty policies and procedures clearly.
- Proficiency in computer software and Microsoft Office Suite.
- Experience using warranty management systems will be advantageous.
- Ability to manage multiple tasks efficiently.
- Ability to work under pressure and meet deadlines.
- Knowledge of automotive or manufacturing processes and components will be advantageous.
Preferred Qualifications and Experience
- Warranty Clerk – Hyundai SA
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- Eskom Learner Technicians Mechanical/Chemical X8 – Camden Power Station
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The following will be advantageous:
- Previous experience as a Warranty Clerk or in a warranty claims processing position.
- Experience within the automotive or manufacturing industry.
- Familiarity with industry standards relating to warranty claims and product quality assurance.
- Certification in warranty management or relevant professional development courses.
- Experience using customer relationship management (CRM) systems.
About Hyundai Automotive South Africa
Hyundai Automotive South Africa believes that Progress Starts with People.
The company is committed to enabling everyday progress through accessible mobility for South Africans. Hyundai promotes a workplace where employees are valued, respected and empowered to contribute to the organisation’s success.
Employees are encouraged to collaborate, develop their skills, contribute new perspectives and support exceptional customer experiences. The company also promotes continuous improvement and innovation as part of its approach to driving progress.
Equal Opportunity and Belonging
Hyundai Automotive South Africa is committed to creating a workplace where everyone feels that they belong.
The company values different perspectives and supports fair, equitable and inclusive employment practices. Applications are welcomed from suitably qualified candidates from all backgrounds who are passionate about contributing to Hyundai’s purpose.
How to Apply
Interested and suitably qualified candidates are encouraged to apply for the Warranty Clerk position at Hyundai – Germiston, Gauteng before the closing date.
Closing Date: 15 September 2026
Candidates should ensure that their application contains accurate and up-to-date information relevant to the position.