Telephonist Job Opportunity at Mediclinic

Mediclinic Medforum | Sunnyside, Pretoria | South Africa

Looking for an entry-level hospital administration job in South Africa? Mediclinic Highveld is hiring a permanent Telephonist to join its professional healthcare team.

Position Details

Closing date: 13/06/2026 
Number of positions: 1
Recruiter name: Linda Thembani 
Reference number: 71028 
Workplace Type: On-site
Permanent

Main Purpose of the Role

The Telephonist will manage and coordinate all telephone communication within the hospital professionally and efficiently, ensuring smooth communication for patients, staff, and visitors.

Key Responsibilities

  • Operate the hospital switchboard and telephone systems daily
  • Answer and direct calls professionally and timeously
  • Maintain strict patient confidentiality
  • Monitor hospital alarm systems and report emergencies
  • Follow emergency preparedness and disaster management procedures
  • Deliver excellent customer service to all callers and visitors

Minimum Requirements

Essential Education

  • Grade 12 / Matric or equivalent qualification

Experience

  • No prior experience required

Desired Experience

  • Experience in private healthcare or a similar environment
  • Knowledge of switchboard systems
  • Understanding of hospital emergency procedures

Required Skills

  • Computer literacy (Microsoft Office)
  • Good communication and interpersonal skills
  • Professional telephone etiquette
  • Knowledge of hospital emergency and disaster procedures
  • Ability to work in a fast-paced healthcare environment

Why Join Mediclinic?

Mediclinic Group Careers is one of the leading private healthcare providers in Southern Africa, offering:

  • Career growth opportunities
  • Professional healthcare environment
  • Employee development programs
  • Stable permanent employment
  • Exposure to the healthcare industry

How to Apply

Apply directly through the official Mediclinic careers portal before the closing date.

Apply for the Telephonist Position