System Analyst IT Support Services SAP CoE Job at Eskom

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System Analyst IT Support Services – SAP CoE


Location: Sunninghill, Gauteng, South Africa
Job Type: Permanent
Job Grade: T09
Department: Application Delivery
Business Unit: SAP CoE
Reference Number: 50458726GS
Closing Date: 29 June 2026

About the Role

Eskom is seeking a skilled and motivated System Analyst IT Support Services professional to join its SAP Centre of Excellence (SAP CoE) team in Sunninghill. The successful candidate will provide system and end-user support, monitor applications, perform system testing, and ensure quality management of IT documentation in line with Eskom’s production services offerings and Group IT operating model.

This role offers an excellent opportunity for IT professionals looking to build a career within one of South Africa’s leading energy utilities while supporting critical SAP business systems and applications.

Key Responsibilities

  • Provide system and end-user support.
  • Monitor SAP applications and system performance.
  • Perform system testing and troubleshooting activities.
  • Execute quality management of technical documentation.
  • Manage and control document management systems.
  • Monitor and report on service delivery performance.
  • Assist with application and system configuration.
  • Support business processes through effective IT solutions.
  • Ensure adherence to IT governance and quality standards.

Minimum Requirements

Qualifications

  • National Diploma in:
    • Information Technology
    • Information Management
    • Information Sciences
    • Engineering
  • NQF Level 6 qualification with 240 credits.

Experience

  • Minimum of 2 years’ experience in:
    • Systems support
    • Business processes
    • IT application support environments

Required Knowledge

  • Understanding of IT environments and operations.
  • Fault logging systems.
  • ISO 9001 standards.
  • System functional knowledge.
  • ITIL processes and principles.
  • Eskom business processes (advantageous).

Required Skills

  • Strong verbal and written communication skills.
  • Excellent analytical and problem-solving abilities.
  • Business acumen.
  • Application and system configuration skills.
  • Computer literacy.
  • Ability to work under pressure.

Desired Competencies

Leadership Attributes

  • Team player.
  • Results-oriented.
  • Effective interpersonal skills.
  • Ability to collaborate across teams.

Behavioural Competencies

  • Integrity.
  • Professionalism.
  • Ethical conduct.
  • Proactive mindset.
  • Strong teamwork orientation.

Why Join Eskom?

  • Permanent employment opportunity.
  • Work within Eskom’s SAP Centre of Excellence.
  • Career growth in enterprise IT systems and support.
  • Exposure to large-scale SAP environments.
  • Join a certified Top Employer South Africa 2026 organization.
  • Contribute to South Africa’s energy future through innovative technology solutions.

Employment Equity

Eskom is committed to equality, diversity, and employment equity. Preference may be given to candidates from underrepresented designated groups in line with Eskom’s Employment Equity Plan. Candidates with disabilities are encouraged to apply.

Apply Before:

📅 29 June 2026

Apply Here