Security Officer/Admin Reliever – Fidelity Services Group

Company: Fidelity Services Group
Division: Fidelity Security Services
Business Unit: Boksburg
Department/Functional Area: Administration & Security
Location: East Rand, Johannesburg, Gauteng
Employment Type: Permanent
Minimum Experience: Not Applicable
Industry: Machinery
Posted: 19 August 2026
Closing Date: 1 September 2026

Job Overview

Fidelity Services Group is recruiting for a Security Officer/Admin Reliever position at its East Rand Branch.

The successful candidate will report directly to the Operations Manager and will be responsible for ensuring that all site-specific security requirements are consistently maintained. The role also involves supporting administrative functions and ensuring that the needs of clients are handled efficiently, professionally and promptly.

The successful applicant must be able to operate effectively in both security and administrative environments and must be willing to respond to emergency postings when required.

Main Purpose of the Position

The overall purpose of this position is to:

• Ensure that client-specific security requirements are adhered to.
• Maintain professional security services at assigned sites.
• Support effective communication between Fidelity and its clients.
• Provide accurate feedback to the Operations Manager.
• Assist with administrative and operational requirements.
• Ensure that client needs are addressed efficiently and professionally.

Minimum Requirements

Applicants must meet the following requirements:

• Grade 12 (Matric) certificate or equivalent qualification.
• PSIRA Grade C registration and accreditation.
• No criminal record.
• No pending criminal cases.
• Good computer literacy.
• Strong written and reading skills in Afrikaans and English.
• Own reliable transport to and from work.
• Must understand that company transport is not provided.
• Must reside in the East Rand area.
• Must be available for emergency postings when required.

Key Performance Areas

The successful candidate will be expected to perform duties including, but not limited to:

Client Relations

• Maintain good working relationships between Fidelity Security Services and clients.
• Ensure that client requirements are understood and addressed.
• Maintain a professional approach when dealing with clients.
• Assist in resolving operational concerns and communicating relevant information.

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Reporting and Feedback

• Provide appropriate feedback to clients.
• Report relevant operational matters to the Operations Manager.
• Ensure that important information is communicated accurately and timeously.
• Assist with maintaining effective communication between operational teams and management.

Security Operations

• Ensure that site-specific security requirements are followed.
• Maintain professional security standards at assigned sites.
• Remain alert and proactive while performing security-related duties.
• Respond appropriately to operational requirements and emergency postings.

Administrative Support

• Assist with administrative responsibilities associated with security operations.
• Use computer systems and administrative tools as required.
• Maintain accurate information and documentation.
• Support the Operations Manager with relevant administrative tasks.

Core Competencies

Candidates should demonstrate:

• Good verbal and written communication skills.
• Strong planning and organisational abilities.
• Good administrative skills.
• Strong interpersonal skills.
• Good client liaison abilities.
• Good telephone communication skills.
• Ability to work independently when required.
• Ability to respond professionally to clients and colleagues.
• Ability to manage changing operational requirements.

Personal Attributes

Fidelity is looking for an individual who is:

• Proactive and innovative.
• Assertive.
• Honest and trustworthy.
• Professional.
• Reliable.
• Responsible.
• Client-focused.
• Adaptable and able to work under changing conditions.

Working Requirements

The successful candidate must be willing and able to work extended or flexible hours when operational requirements demand it.

Because the position may require emergency postings, applicants must live within the East Rand area and have reliable personal transport.

Who Should Apply?

This opportunity may suit candidates who have:

• A valid Matric certificate.
• Current PSIRA Grade C accreditation.
• Security experience or an interest in combining security and administrative responsibilities.
• Good computer skills.
• Strong communication and client-service abilities.
• Reliable personal transport.
• The flexibility to work according to operational requirements.

Application Details

Position: Security Officer/Admin Reliever
Company: Fidelity Services Group
Business Unit: Boksburg
Location: East Rand, Johannesburg, Gauteng
Employment: Permanent
Closing Date: 1 September 2026

Interested candidates whose credentials best match the requirements should submit their CV before close of business on 1 September 2026.

Important Information for Applicants

Fidelity Security Group reserves the right not to make an appointment to any advertised position.

Preference may be given to existing employees, with appointments made based on merit. Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported as part of Fidelity Security Group’s employment practices.

Candidates who are not contacted within 10 working days from the closing date should regard their application as unsuccessful.

Apply before: 1 September 2026.