Sales Assistant| Fidelity Services Group |

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Sales Assistant Vacancy 2026 | Fidelity Services Group | Johannesburg, Gauteng

Company:
Position: Sales Assistant
Job Type: Permanent
Division: FSS Robertville
Location: Johannesburg, Gauteng, South Africa
Industry: Security and Investigations
Department: Administrative / Sales Support
Experience Level: Entry Level (3–5 years relevant experience required)
Closing Date: 14 August 2026

About the Role

Fidelity Services Group is seeking a highly organised and detail-oriented Sales Assistant to provide administrative and operational support to the Sales Department. The successful candidate will work closely with Sales Consultants and Senior Management, ensuring the smooth running of daily sales operations, client communication, document management, meeting coordination, and contract administration.

This opportunity is ideal for candidates who enjoy administration, customer service, and working in a fast-paced professional environment.

Minimum Requirements

  • Grade 12 (Matric)
  • Post-school qualification (advantageous)
  • PSIRA Grade B qualification
  • 3–5 years’ experience supporting Senior Management or in an administrative role
  • Advanced Microsoft Excel, Word and PowerPoint skills
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Ability to work independently and within a team
  • Ability to multitask and prioritise work effectively
  • Willingness to work extended hours when operationally required
  • Clear criminal record with no pending criminal cases
  • Professional attitude with high levels of integrity and confidentiality

Key Responsibilities

  • Provide administrative support to the Sales team and Sales Consultants.
  • Prepare, process and manage quotations for national contracts.
  • Coordinate meetings, appointments and calendars for management.
  • Record accurate meeting minutes and distribute agendas promptly.
  • Draft letters, reports and business correspondence.
  • Maintain filing systems and ensure accurate record management.
  • Handle incoming telephone calls and direct enquiries appropriately.
  • Resolve client queries and ensure timely follow-up.
  • Process purchase orders, sales orders and quotations.
  • Liaise with internal departments to ensure efficient service delivery.
  • Welcome and assist clients visiting the department.
  • Perform additional administrative duties requested by management.

Skills and Competencies

  • Excellent administration and office management skills
  • Strong attention to detail
  • Sound financial awareness
  • Time management and organisational abilities
  • Professional communication skills
  • Customer service orientation
  • High emotional intelligence (EQ)
  • Problem-solving ability
  • Decision-making and accountability
  • Ability to maintain confidentiality
  • Deadline-driven and results-oriented
  • Self-motivated with a proactive approach

What Makes This Opportunity Attractive?

  • Permanent employment with one of South Africa’s leading security companies.
  • Opportunity to support a high-performing national sales team.
  • Gain experience in sales administration, contract management and client relations.
  • Exposure to corporate business operations and senior management.
  • Professional growth and career development opportunities within the organisation.

Who Should Apply?

This position is suitable for candidates with experience in:

  • Sales Administration
  • Office Administration
  • Executive or Personal Assistant roles
  • Administrative Coordinator positions
  • Client Service Administration
  • Contracts Administration
  • Office Support and Business Support roles

Application Tips

To improve your chances of being shortlisted:

  • Update your CV with your latest administrative and sales support experience.
  • Highlight your Microsoft Office proficiency, particularly Excel.
  • Include any experience coordinating meetings, preparing quotations or supporting management.
  • Mention your PSIRA Grade B qualification and any relevant post-school qualifications.
  • Ensure all contact details and supporting documents are current.

Employment Equity

Fidelity Services Group is committed to Employment Equity and transformation. Preference may be given to suitably qualified candidates in accordance with the company’s Employment Equity policy, while appointments remain based on merit.

Important Information

  • Closing Date: 14 August 2026
  • Location: Johannesburg, Gauteng
  • Employment Type: Permanent
  • Company: Fidelity Services Group

Only shortlisted candidates will be contacted. If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful.

Apply Here