Remote Operations & Customer Support Administrator (Part-Time Contract)


Company: RecruitMyMom (UK-based Client)
Job Type: Independent Contract
Work Mode: Remote / Work From Home
Hours: 8–10 hours per month (potential to increase)
Salary: R200 – R220 per hour
Industry: Agriculture / Gardening Services
Posted: 09 January 2026

Job Overview

A well-established UK gardening business is seeking a remote Operations & Customer Support Administrator to support daily coordination between customers, subcontractor gardeners, and the business owner. This role is ideal for a highly organised, detail-oriented administrator who enjoys flexible remote work.

Key Responsibilities

  • Act as the main point of contact between customers and gardeners
  • Respond to customer enquiries and manage new leads
  • Prepare and issue quotes
  • Schedule and manage bookings
  • Share clear job details with subcontractor gardeners
  • Maintain accurate records using Google Sheets
  • Communicate via WhatsApp and BookingKoala
  • Escalate operational issues when necessary

Minimum Requirements

  • Experience with administration, scheduling, or customer support
  • Strong organisational and record-keeping skills
  • Confident use of Google Sheets / Excel
  • Excellent written and verbal communication skills
  • Ability to work independently and solve problems
  • Experience with WhatsApp and BookingKoala (training provided)
  • Gardening or landscaping exposure (advantageous, not required)

What’s on Offer

  • Fully remote, flexible work
  • Hourly contract rate
  • Opportunity to grow hours as the business expands

How to Apply

Apply online via RecruitMyMom to be considered for this remote contract opportunity.


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