Receptionist Vacancy – Wits Donald Gordon Medical Centre

Receptionist Vacancy – Wits Donald Gordon Medical Centre (Permanent) | Parktown 2026

Company:Wits Health Consortium

Division: (WDGMC)
Position: Receptionist (Permanent)
Location: Parktown, Johannesburg
Closing Date: 10 March 2026
Reference: Receptionist: 01


Receptionist Job Opportunity – Parktown

Wits Donald Gordon Medical Centre is seeking a professional and patient-focused Receptionist to manage front office operations and deliver exceptional service. The successful candidate will play a key role in ensuring the smooth daily functioning of the practice.


Key Responsibilities

Patient Services & Front Desk

  • Welcome and assist patients professionally
  • Manage check-in and check-out processes
  • Handle patient queries with empathy and discretion
  • Maintain a calm, supportive environment

Appointments & Coordination

  • Schedule and confirm appointments and theatre bookings
  • Coordinate with hospital facilities and referring doctors
  • Manage waiting lists and urgent bookings
  • Ensure efficient patient flow

Administration & Records

  • Maintain accurate patient records and filing systems
  • Capture and update demographic and medical aid information
  • Process correspondence, referrals, and reports
  • Manage email and telephone communications

Billing & Finance

  • Capture billing codes
  • Submit claims to billing company
  • Process private payments and receipts
  • Perform daily cash reconciliation

Compliance

  • Ensure confidentiality in line with HPCSA and POPIA guidelines
  • Maintain secure handling of patient information

Minimum Requirements

  • Grade 12
  • Minimum 1 year experience in a medical practice or specialist environment
  • Computer literacy (practice management systems & MS Office)
  • Excellent telephone etiquette and communication skills
  • Strong organisational and multitasking ability
  • Professional discretion and attention to detail

Advantage:

  • Knowledge of medical aid processes and ICD-10 coding


Employment Equity

Preference will be given to suitable applicants from designated groups in line with the Employment Equity Act.


How to Apply

Email your detailed CV to: [email protected]
Subject Line: Receptionist:01

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks after the closing date, consider your application unsuccessful.