Receptionist / Switchboard Operator – Middelburg | Tracker

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Receptionist / Switchboard Operator – Middelburg | Tracker Jobs 2026

Apply for Receptionist / Switchboard Operator Job at Tracker Middelburg

Tracker Careers is hiring a Receptionist / Switchboard Operator in . This permanent position is ideal for candidates with receptionist, switchboard, customer service, or administrative experience who can work in a fast-paced office environment.

Job Overview

  • Position: Receptionist / Switchboard Operator
  • Company: Tracker South Africa
  • Reference Number: track_001667
  • Location:
  • Industry: IT & Internet
  • Job Category: Reception and Switchboard
  • Contract Type: Permanent
  • Employment Equity: No
  • Application Closing Date: 12 May 2026

About the Job

Tracker South Africa is looking for a professional and hardworking Receptionist to provide administrative and customer support to the regional office in Middelburg. The successful candidate will assist clients, manage switchboard operations, support sales consultants, coordinate installations, and ensure smooth office operations.

Candidates must be customer-focused, organized, and able to work under pressure while maintaining excellent service standards.

Key Responsibilities

Reception Duties

  • Answer incoming calls and emails
  • Redirect calls to the correct departments
  • Assist walk-in clients
  • Manage courier services
  • Perform general office administrative tasks
  • Handle additional duties assigned by management

Sales Support

  • Support Sales Consultants across Business, Dealer, and Insurance channels
  • Update clients and business partners regarding requests and projects
  • Follow up on outstanding installations and projects
  • Generate MIS reports
  • Process installation certificates
  • Assist with login creations and password resets
  • Load contracts through IEvolve
  • Capture new leads on the NR Site
  • Provide customer updates and support

Scheduling & Reporting

  • Arrange urgent fitments and rebookings
  • Schedule onsite services and service requests
  • Provide technical support when needed
  • Monitor outstanding fitments
  • Maintain productivity and efficiency reports

Operations & Process Management

  • Ensure regional compliance with head office procedures
  • Improve operational efficiency and turnaround times
  • Support other departments within Tracker Connect
  • Resolve operational and customer issues effectively
  • Follow company policies and procedures

Minimum Requirements

Applicants should have:

  • Matric certificate
  • Minimum 1 year experience in a reception environment
  • MS Office knowledge
  • Strong customer service skills
  • Good communication and organizational skills
  • Ability to work under pressure
  • Teamwork abilities
  • Time management skills
  • Attention to detail
  • Problem-solving and relationship-building skills

Required Skills

  • Excellent telephone etiquette
  • Professional communication skills
  • Administrative skills
  • Customer service orientation
  • Assertiveness and initiative
  • Ability to multitask
  • Results-driven mindset

Employee Benefits

Successful candidates may receive:

  • Medical Aid
  • Provident Fund

How to Apply

Interested candidates should apply online before 12 May 2026 through the official Tracker careers platform.

Official Website

Tracker Careers Portal

Apply