Receptionist: Mercedes-Benz

Receptionist: Mercedes-Benz Sandton

Division: Retail | Business Unit: Mercedes-Benz
Location: Sandton, Gauteng
Employment Type: Permanent
Job Category: Administration / Front Office
Experience Level: Entry Level
Closing Date: 16 June 2026

About the Company

is one of South Africa’s leading automotive retail and mobility groups, representing several globally recognised vehicle brands. The Mercedes-Benz Sandton dealership is a premium automotive environment focused on delivering exceptional customer experience, professionalism, and operational excellence.

Job Purpose

The Receptionist is responsible for managing the dealership’s front desk and switchboard operations while ensuring every customer interaction reflects the premium standards of the Mercedes-Benz brand. The role requires excellent communication, organization, and customer service skills.

Key Responsibilities

Customer Reception & Experience

Welcome all customers and visitors in a professional, friendly manner
Ensure all guests are attended to promptly and directed appropriately
Create a positive first impression aligned with luxury brand standards
Assist customers with basic enquiries and dealership guidance

Switchboard Management

Answer and manage all incoming calls efficiently and professionally
Screen, transfer, and route calls to the correct departments
Take accurate messages and ensure timely communication delivery
Handle high call volumes while maintaining professionalism

Administrative Duties

Perform general clerical and administrative support tasks
Maintain visitor logs, call records, and internal directories
Assist management with basic scheduling or coordination tasks
Handle incoming and outgoing correspondence when required

Office & Front Desk Maintenance

Ensure reception area remains clean, organized, and presentable
Maintain brochures, forms, and customer materials in order
Manage refreshments/coffee station area where applicable
Uphold dealership presentation standards at all times

Required Qualifications

Matric / Grade 12 (Essential)
Office Administration / Secretarial qualification (NQF Level 5+ advantageous)

Experience Requirements

Entry-level position (0–2 years preferred)
Previous experience in reception, front desk, or customer service is an advantage
Experience in automotive, retail, or corporate environments beneficial

Skills & Competencies

Communication & Customer Service

Excellent verbal and written English communication
Strong telephone etiquette and professional tone
Ability to interact confidently with clients and executives

Technical Skills

Computer literate (MS Word, Excel, Outlook, Office Suite)
Ability to learn dealership systems and processes quickly

Personal Attributes

Professional appearance and grooming
Friendly, approachable, and customer-focused attitude
High level of integrity and reliability
Calm under pressure and able to handle busy environments
Strong attention to detail

Work Skills

Strong organizational and time management ability
Ability to multitask and prioritize effectively
Problem-solving mindset and initiative
Ability to follow instructions accurately

Work Environment

Fast-paced premium automotive dealership
High customer interaction (walk-ins, phone calls, corporate clients)
Team-oriented corporate structure
Professional dress code required

Benefits (Typical Motus Group Offering)

Exposure to premium automotive brand environment
Career growth opportunities within the Motus dealership network
Structured corporate working environment
Skills development in administration and customer service
Potential internal mobility within the group

What Makes This Role Ideal

Perfect entry point into the automotive industry
Builds strong administrative and communication skills
Opportunity to work in a luxury brand environment
Professional growth within a reputable national group

How to Apply

Submit your CV via the official careers platform before 16 June 2026.
Only shortlisted candidates will be contacted.

Apply Here