Receptionist Job Opportunity – Mediclinic

by

Receptionist Job Opportunity – Mediclinic Imaging Welkom (Permanent)

Company: Mediclinic Imaging Welkom
Location: Welkom, Free State, South Africa
Job Title: Receptionist
Employment Type: Permanent
Workplace: On-site
Closing Date: 07 August 2026
Reference Number: 72368
Recruiter: Lerato Khati
Positions Available: 1

About the Role

Mediclinic Imaging Welkom is seeking a friendly, organised, and customer-focused Receptionist to join its team. This position plays a vital role in creating a positive first impression for patients and visitors while ensuring the smooth day-to-day operation of the reception area. The successful candidate will provide excellent customer service, coordinate appointments, manage patient admissions, perform administrative duties, and support the efficient functioning of the radiology practice.

This is an excellent opportunity for candidates who enjoy working with people, have strong administrative skills, and want to build a long-term career within one of South Africa’s leading private healthcare groups.

Key Responsibilities

  • Welcome patients, visitors, doctors, and service providers in a professional and courteous manner.
  • Answer and direct incoming telephone calls promptly.
  • Schedule, confirm, and amend patient appointments.
  • Register patients and capture accurate personal and medical information.
  • Assist with admissions, bookings, and medical aid authorisations.
  • Receive, sort, and distribute documents and correspondence.
  • Perform filing, scanning, photocopying, and general office administration.
  • Maintain accurate patient records while ensuring confidentiality.
  • Coordinate emergency communication procedures when required.
  • Order and monitor reception and office supplies using SAP.
  • Assist with stock control and inventory management.
  • Keep the reception area clean, organised, and welcoming.
  • Work closely with radiographers, doctors, and other healthcare professionals to ensure efficient patient flow.
  • Provide outstanding customer service while handling enquiries and resolving routine issues professionally.

Minimum Requirements

Essential Qualifications

  • Grade 12 (Matric) or equivalent qualification.

Preferred Qualifications

  • Post-Grade 12 qualification in Office Administration or a related field.

Essential Experience

  • Minimum of 2 years’ experience in a receptionist or front desk role.

Preferred Experience

  • Previous experience in a medical practice, hospital, clinic, or healthcare environment.

Required Skills

  • Excellent verbal and written communication skills.
  • Professional customer service and interpersonal skills.
  • Computer literacy in Microsoft Word, Excel, Outlook, and email.
  • Knowledge of SAP for ordering office supplies is advantageous.
  • Strong organisational and planning abilities.
  • Ability to prioritise multiple tasks in a busy environment.
  • Excellent telephone etiquette.
  • High level of accuracy and attention to detail.
  • Ability to maintain confidentiality.
  • Time management and problem-solving skills.
  • Teamwork and the ability to work independently.
  • Professional appearance and positive attitude.

Why Join Mediclinic?

Mediclinic is one of South Africa’s leading private healthcare providers, recognised for delivering high-quality patient care and investing in employee development. Joining Mediclinic offers:

  • Permanent employment with a respected healthcare organisation.
  • Opportunities for career growth and internal promotion.
  • Ongoing learning and professional development.
  • A supportive and collaborative work environment.
  • Exposure to modern healthcare systems and technology.
  • Competitive salary and employee benefits.

Employment Equity

Appointments will be made in line with the Mediclinic Southern Africa Employment Equity Plan. Internal applicants who meet the minimum requirements will also be considered.

Application Tips

To improve your chances of success:

  • Update your CV with your latest receptionist or administrative experience.
  • Highlight customer service, telephone, and computer skills.
  • Include any healthcare, hospital, or medical reception experience.
  • Mention experience with appointment scheduling, admissions, or medical aid authorisations if applicable.
  • Ensure all supporting documents are complete before submitting your application.

Closing Date: 07 August 2026

Applications submitted before the closing date will receive full consideration. Early applications are encouraged.

Apply Here