Reception Administrator Vacancy 2026 – Mediclinic George

Reception Administrator – Permanent Position

Mediclinic George is currently recruiting for a Reception Administrator to join its patient administration team in George, Western Cape. This permanent opportunity is ideal for candidates with administration or reception experience who are passionate about delivering exceptional customer service in a healthcare environment.

Job Details

Position: Reception Administrator
Reference Number: 71293
Location: George, Western Cape, South Africa
Facility: Mediclinic George
Employment Type: Permanent
Workplace Type: On-site
Number of Positions: 1
Closing Date: 26 June 2026
Recruiter: Dalena Boshoff

Job Purpose

The Reception Administrator will assist patients throughout the admission and discharge process while ensuring compliance with hospital procedures. The successful candidate will help prevent operational and financial risks, maintain patient confidentiality, and contribute to an excellent patient experience.

Key Responsibilities

Patient Admissions and Bookings

Process patient admissions accurately and efficiently.
Manage pre-admissions and booking procedures according to hospital guidelines.
Ensure all patient information is captured correctly.

Financial Risk Management

Identify and prevent financial risks by adhering to organisational policies.
Verify patient financial information and payment arrangements.
Assist with procedures related to blacklisted patients and outstanding accounts.

Patient Discharges

Facilitate an effective and efficient patient discharge process.
Follow the Patient Administration Manual and hospital procedures.
Ensure all discharge documentation is completed accurately.

Confidentiality and Compliance

Maintain strict patient confidentiality at all times.
Adhere to healthcare regulations, policies, and administrative procedures.
Support compliance with emergency and incident management protocols.

Minimum Requirements

Essential Education

Grade 12 (Matric) or equivalent qualification.

Desired Education

Relevant administration, reception, or healthcare-related short courses and certificates.

Essential Experience

Previous administration and/or reception experience.

Desired Experience

Experience working within a private healthcare facility.

Required Skills and Knowledge

Successful candidates should possess knowledge and experience in:

Patient admissions and discharge procedures
Bed management and booking processes
Medical terminology and basic anatomy
Medical aid schemes and private healthcare administration
ICD and CPT coding systems
AS400 patient administration systems
Debtpack Enquiry Application
Hospital switchboard operations
Patient Administration policies and procedures
Cash handling procedures
Workman’s Compensation Act (WCA) processes
Emergency and major incident protocols
Financial risk identification and management
Microsoft Office applications
General computer literacy
Confidential patient information management

Why Join Mediclinic?

Mediclinic is one of South Africa’s leading private healthcare providers, offering employees the opportunity to work in a professional and patient-focused environment. The organisation is recognised as a Top Employer and is committed to employee development, service excellence, and quality healthcare delivery.

Employment Equity

Appointments will be made in line with the Employment Equity Plan of Mediclinic Southern Africa. Preference may be given to suitably qualified candidates from designated groups and internal applicants who meet the minimum requirements.

Application Deadline

The closing date for applications is 26 June 2026. Interested candidates are encouraged to submit their applications before the deadline.

Apply Here