Document and Record Administrator – SANBS

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Document and Record Administrator Job Opportunity – SANBS (Roodepoort)

Document and Record Administrator – Permanent Position

The South African National Blood Service (SANBS) is currently recruiting a Document and Record Administrator to join its Quality Systems team in Roodepoort. This permanent opportunity is ideal for candidates with administration, records management, archiving, and document control experience.

Job Details

  • Position: Document and Record Administrator
  • Reference Number: sanbs_003337
  • Location: Roodepoort, Gauteng, South Africa
  • Employment Type: Permanent
  • Industry: Non-Profit & Voluntary Sector
  • Department: Quality Systems
  • Salary: R337,383 per annum
  • Closing Date: 11 June 2026

Job Purpose

The successful candidate will be responsible for managing records, digitising and archiving documentation, maintaining document quality standards, supporting SAP DMS processes, and ensuring compliance with records retention requirements. The role also provides support, training, and guidance to departments regarding records and document management.

Key Responsibilities

Records Management

  • Classify, code, store, and retrieve records.
  • Digitise records and maintain metadata.
  • Archive and process records according to retention schedules.
  • Perform quality checks on digitised records.
  • Retrieve documentation within required turnaround times.

Document Control

  • Format and quality-check policies and procedures.
  • Support document authors with SAP DMS queries.
  • Distribute approved documents to staff.
  • Monitor document approval workflows.
  • Perform user testing and manage document changes.

Stakeholder Support

  • Coordinate internal and external document requests.
  • Liaise with archiving service providers.
  • Support audits and compliance activities.
  • Maintain proof-of-destruction records.
  • Educate stakeholders on records management processes.

Administrative Duties

  • Maintain secure access lists.
  • Compile monthly reports and statistics.
  • Monitor records management system exceptions.
  • Support continuous improvement initiatives.

Minimum Requirements

Education

  • Matric / Grade 12
  • Administrative or Enterprise Information Management Certificate

Experience

  • Minimum 1 year experience in a similar records administration role
  • Intermediate Microsoft Office skills

Knowledge & Skills

  • Enterprise Information Management (EIM)
  • SAP Document Management System (DMS)
  • ISO Standards
  • SANAS Requirements
  • Records Retention Schedules
  • POPIA Compliance
  • Document Control and Quality Assurance

Competencies

  • Attention to Detail
  • Analytical Thinking
  • Planning and Organisation
  • Problem Solving
  • Communication Skills
  • Customer Service Orientation
  • Teamwork
  • Relationship Building
  • Computer Literacy
  • SAP Skills
  • Audit and Quality Control Knowledge

Why Apply?

This role offers an excellent opportunity to build a career in records management, document control, compliance, and quality systems within one of South Africa’s leading healthcare organisations.

Apply Here