Vacancies include:
- Clinics Administrator – Talent Pool
- Team Leader Admin & Support
- Internship: Servicing Administrator
- Claims Assessor
- Data Scientist
- Administrator
- Talent Pool – Junior Data Scientist
- Life Service Administrator
- DC- Life Service Administrator- 1DP Sandton
- Contact Centre Consultant (Talent Pool)
- Handyman
- Plumber
- Actuary
- Analyst (Junior)
- Organisational Development Specialist
- Discovery Stores Team Leader
- Finance Manager: Operations
- Building Maintenance Team Leader
- HVAC Specialist
- Funeral Financial Adviser (Talent Pool)
- JAVA Developer (Senior)
- Pre Auth Service Consultant – Talent Pool
Administrator – Discovery Invest
Discovery Limited
Business Unit: Discovery Invest
Function: Administration & Office Support
About Discovery
Discovery’s purpose is to make people healthier and enhance and protect their lives. We are a fast-paced, innovative organisation that invests in exceptional people whose values align with ours. Our environment empowers self-driven individuals to perform at their best while contributing to meaningful, positive change in society.
About Discovery Invest
Launched in 2007, Discovery Invest provides a full range of investment products designed to support financial health and long-term wealth creation. With access to top-performing Discovery funds, leading local and international fund managers, and a unique offshore offering, Discovery Invest is the only shared-value investment platform in South Africa focused on maximising client outcomes before and after retirement.
Role Purpose
The Administrator role is responsible for the administration of all Discovery Invest products, including processing payments and handling telephonic and email queries from policyholders, financial advisors, and franchises, while delivering world-class client service.
Key Responsibilities
- Administer all Discovery Invest products accurately and efficiently
- Handle telephonic and email queries and escalations professionally and empathetically
- Maintain a low error rate with a continuous improvement and zero-error mindset
- Liaise with clients and franchises to obtain outstanding documentation
- Build and maintain strong relationships with financial advisors and internal teams
- Monitor and report on daily workload targets (Today’s Work Today – TWT)
- Ensure compliance with standard operating procedures and business rules
- Resolve complex issues and manage escalations effectively
- Support testing and implementation of system updates and enhancements
Education & Experience
- Matric (required)
- University degree (advantageous)
- Investment administration and client service experience (advantageous)
Employment Equity
Discovery is an Equal Opportunities employer. The approved Employment Equity Plan and targets will be considered during the recruitment process. Applicants with disabilities are encouraged to apply.
Why Join Discovery Invest
- Work for a leading financial services brand
- Be part of an innovative, purpose-driven organisation
- Gain exposure to top-tier investment products and systems
- Build a long-term career in financial services administration
Search and apply for this role under Discovery Careers.
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