Client Liaison Administrator Job Vacancy – merSETA

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Client Liaison Administrator Job Vacancy – merSETA (KwaZulu-Natal) | Fixed-Term Contract

Apply for the Client Liaison Administrator Position at merSETA

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) is inviting suitably qualified candidates to apply for the position of Client Liaison Administrator (B5) at its KwaZulu-Natal Regional Office. This is a fixed-term contract opportunity running until 31 March 2027, offering a monthly salary of R28,039.77.

Job Details

Position: Client Liaison Administrator (B5)
Reference Number: CLA/KZ/31/07/26
Company: merSETA
Location: KwaZulu-Natal, South Africa
Employment Type: Fixed-Term Contract (Until 31 March 2027)
Salary: R28,039.77 per month
Closing Date: 31 July 2026

Job Purpose

The successful candidate will provide comprehensive administrative, secretarial, and stakeholder support services to the regional office. The role ensures efficient coordination of skills development initiatives while delivering excellent customer service to stakeholders and supporting regional management.

Key Responsibilities

  • Maintain accurate and efficient records management systems.
  • Respond professionally to stakeholder enquiries and resolve queries promptly.
  • Process learner registrations accurately and within required timelines.
  • Provide administrative and secretarial support to the regional office.
  • Guide stakeholders on skills development processes and procedures.
  • Assist with the implementation of regional projects and special initiatives.
  • Manage office correspondence, filing systems, communication, and payment requisitions.
  • Capture and maintain accurate information on internal systems.
  • Prepare reports to support regional performance and target achievement.
  • Administer learner and apprentice suspension processes.
  • Monitor performance against established service standards and targets.
  • Ensure effective office management and compliance with administrative procedures.

Minimum Requirements

Applicants must have a 3-year Diploma (NQF Level 6) or equivalent qualification in one of the following fields:

  • Business Administration
  • Office Administration
  • Commerce
  • Project Management
  • Training and Development

Experience

  • At least 1 year of Client Services Administration experience within a SETA environment.
  • Familiarity with SETA systems and processes.

Advantageous Qualifications

A Bachelor’s Degree (NQF Level 7) or equivalent in:

  • Business Administration
  • Office Administration
  • Commerce
  • Project Management
  • Training and Development

Additional advantage:

  • One or more years of Client Services Administration experience within merSETA.

Required Skills

  • Excellent customer service orientation
  • Strong communication skills
  • Problem-solving ability
  • Attention to detail
  • Teamwork and collaboration
  • Computer literacy (MS Word, Excel, Outlook, and databases)
  • Knowledge of Skills Development legislation
  • Strong administrative and organizational skills

How to Apply

Applicants must submit:

  • A fully completed merSETA Job Application Form
  • A detailed Curriculum Vitae (CV)

Applications must clearly quote the Reference Number: CLA/KZ/31/07/26 in the subject line and be sent to:

Email: [email protected]

Important: Applications without a completed merSETA Job Application Form or with an incorrect reference number will be automatically disqualified.

Employment Equity

merSETA is an equal opportunity employer. Preference will be given to suitably qualified Employment Equity candidates and persons living with disabilities in accordance with the organization’s Employment Equity Plan.

Only shortlisted candidates will be contacted. If you do not receive feedback within two months after the closing date, please consider your application unsuccessful. merSETA reserves the right not to make an appointment.

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