Branch Administrator | Ampath Laboratories | Diepkloof

Ampath Laboratories is hiring a Branch Administrator to join its Dr SK Matseke Branch Admin team in Diepkloof, Johannesburg. This is a permanent opportunity for an organised and detail-oriented candidate with Grade 12/Matric and up to four years of administration experience.

The successful candidate will provide essential administrative support to the laboratory and Care Centre, helping ensure smooth daily operations, accurate record keeping, quality service delivery and a professional experience for patients and colleagues.

Job Details

Company: Ampath Laboratories
Job Title: Branch Administrator
Job Reference Number: B270431
Department: Dr SK Matseke Branch Admin
Industry: Pharmaceutical and Medical/Healthcare
Job Type: Permanent
Positions Available: 1
Location: Diepkloof, Johannesburg
Salary: Market Related
Working Hours: 45 hours per week
Work Week: 5 days
Closing Date: 12 August 2026 at 21:00

About the Role

The Branch Administrator plays an important role in keeping the laboratory and Care Centre running efficiently. The position involves completing administrative duties accurately and on time while supporting specimen processing, patient service and general branch operations.

The successful candidate will work with patients, colleagues, clinicians and other stakeholders and will be expected to maintain a professional and people-focused approach at all times.

Key Responsibilities

The Branch Administrator may be responsible for:

• Performing general administrative duties.
• Capturing and maintaining accurate information.
• Preparing and organising documents and records.
• Handling routine correspondence and enquiries.
• Welcoming and assisting patients at the Care Centre.
• Assisting patients with requisition forms.
• Capturing patient information on the laboratory information system.
• Conducting benefits checks where required.
• Answering telephone calls and handling routine enquiries.
• Assisting with account and billing queries.
• Processing cash and card payments.
• Generating pro forma invoices when required.
• Receiving laboratory specimens.
• Checking specimens against requested tests.
• Labelling and batching specimens according to procedures.
• Preparing specimens for onward processing.
• Assisting with the timely distribution of laboratory reports to doctors or wards.
• Supporting the smooth day-to-day operation of the branch.
• Maintaining confidentiality of patient and company information.
• Following established quality and administrative procedures.

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Requirements

Applicants should have:

• Grade 12 / Matric – essential.
• 0–4 years of administration experience.
• Strong organisational skills.
• Good attention to detail.
• Good verbal and written communication skills.
• Ability to work accurately in a busy environment.
• Ability to manage time and meet deadlines.
• Basic computer and office application skills.
• Professional and courteous communication skills.
• Ability to handle confidential information responsibly.

Experience in a pathology, laboratory, healthcare or medical environment will be advantageous.

Skills and Competencies

The ideal candidate should be thorough, organised and dependable. You should be comfortable following procedures and taking ownership of assigned tasks.

Strong customer service skills are important because the position involves interaction with patients, colleagues, clinicians and other stakeholders.

The successful candidate should also be able to identify routine problems, take appropriate action and seek assistance when necessary. Good teamwork, professionalism, accuracy and reliability are essential.

Employment Equity

Ampath is committed to building a diverse and inclusive workforce that reflects the communities it serves. Applications from individuals across all backgrounds are encouraged, particularly candidates from underrepresented groups in line with the company’s Employment Equity objectives.

Working Hours

The position requires 45 hours of work per week over 5 days.

Location

Diepkloof, Johannesburg, South Africa.

Closing Date

Applications close on 12 August 2026 at 21:00.

How to Apply

Interested and suitably qualified candidates should apply for the Branch Administrator position through the official Ampath recruitment process before the closing date.

Job Reference Number: B270431

After submitting your application, monitor your email inbox for communication regarding the next steps in the recruitment process.

Please ensure that your CV and application information are accurate and up to date before submitting your application.