Lancet Laboratories | Richmond, Auckland Park
Reference No: 1129556
Closing Date: 15 January 2026
Career Opportunity at Lancet Laboratories
Lancet Laboratories is recruiting a Billing Admin Supervisor (Medical Aid) for a permanent role based in Richmond, Auckland Park. This opportunity is ideal for an experienced healthcare billing professional with strong supervisory and medical aid administration expertise.
Position Overview
As the Billing Admin Supervisor, you will be responsible for the efficient collection of medical aid payments, accurate maintenance of medical aid information on systems, and leading a billing administration team to meet strict turnaround times and compliance standards.
Key Responsibilities
- Supervise and mentor billing administration staff to achieve performance objectives
- Allocate and control workflow to ensure deadlines and TATs are met
- Manage and reconcile medical aid payments, suspense accounts, and remittances
- Ensure all medical aid claims are submitted, processed, paid, or rejected within claiming periods
- Investigate and resolve rejections, system issues, and escalated queries
- Draft and enforce ISO-compliant internal work instructions
- Monitor staff time and attendance in line with regulations
- Liaise with management and report operational irregularities
- Ensure accuracy of all medical aid data captured on systems
- Follow up on deceased estates with medical aids
- Deliver excellent customer service and professional stakeholder engagement
Minimum Requirements
- Grade 12 or relevant NQF Level 4 qualification
- 3-Year Diploma/Degree in:
- Finance
- Accounting
- Business Administration
- Business Management
Experience & Knowledge
- 3+ years relevant experience in:
- Finance / Accounting
- Medical Aid / Insurance
- Debtors & Creditors
- Healthcare Billing
- Team Leader / Supervisory experience (essential)
- Strong knowledge of:
- Healthcare billing procedures
- Medical aid documentation and standards
Key Competencies
- Accountability & ethical behaviour
- High attention to detail and accuracy
- Leadership and staff development
- Strong communication and customer orientation
- Deadline-driven and results-focused
- Planning, organising, and problem-solving skills
- Ability to work effectively under pressure
- Call Agent – Inbound and Outbound
- Systems Administrator I – IT Support
- Contact Centre Agent – Lancet
- Property Rental Administrator – Remote Job
- Generator Technician – Bidvest
Remuneration
- Market-related salary, commensurate with qualifications and experience
How to Apply
Interested candidates should apply quoting Reference No: 1129556 before 15 January 2026
Employer: LANCET Laboratories