Accounts Receivable Officer II – Ampath Laboratories

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Accounts Receivable Officer II (Collector) – Ampath Laboratories | Cape Town

Company: Ampath Laboratories
Job Title: Accounts Receivable Officer II (Collector)
Reference Number: A240041
Department: Western Cape Accounts Receivable
Location: Cape Town, Western Cape, South Africa
Employment Type: Permanent
Number of Positions: 2
Industry: Pharmaceutical & Medical Healthcare
Salary: Market Related
Working Hours: 40 hours per week (5-day work week)
Closing Date: 21 July 2026 at 21:00

About Ampath Laboratories

Ampath Laboratories is one of South Africa’s leading pathology and diagnostic laboratory providers, delivering high-quality medical testing and healthcare support nationwide. The company is committed to innovation, service excellence, employee development, and creating an inclusive workplace where every employee can thrive while making a meaningful contribution to healthcare.

Job Overview

Ampath Laboratories is seeking experienced and motivated Accounts Receivable Officer II (Collectors) to join its Western Cape Accounts Receivable Department in Cape Town.

The successful candidates will be responsible for collecting outstanding debt, maintaining customer accounts, processing financial transactions, resolving account queries, and ensuring accurate financial records. This position is ideal for professionals who enjoy customer interaction, negotiation, financial administration, and working towards collection targets in a professional healthcare environment.

Key Duties and Responsibilities

Successful applicants will be expected to:

  • Collect outstanding customer debt professionally and efficiently.
  • Contact customers regarding overdue accounts.
  • Manage inbound and outbound collections.
  • Negotiate payment arrangements.
  • Follow up on unpaid accounts.
  • Investigate and resolve account queries.
  • Process customer payments accurately.
  • Perform account reconciliations.
  • Update customer account information.
  • Maintain accurate financial records.
  • Ensure compliance with company policies.
  • Prepare collection reports where required.
  • Build and maintain strong customer relationships.
  • Escalate unresolved matters appropriately.
  • Meet monthly collection and recovery targets.
  • Deliver excellent customer service at all times.
  • Support the Accounts Receivable team with administrative duties.

Minimum Requirements

Applicants should possess:

  • Grade 12 (Mathematics or Accounting is essential)
  • Minimum of 2 years’ experience in an Accounts Receivable environment
  • Debt collection experience
  • Experience handling inbound and outbound collections
  • Healthcare industry experience will be advantageous
  • Computer literacy
  • Typing speed of at least 45 words per minute
  • Valid communication skills in English

Knowledge and Technical Competencies

Candidates should demonstrate knowledge of:

  • Accounts Receivable processes
  • Debt collection procedures
  • Financial reconciliations
  • Customer account management
  • Credit control principles
  • Microsoft Office Suite
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Cloud-based collaboration tools
  • Financial administration
  • Customer service standards

Essential Skills

The ideal candidate should possess:

  • Strong communication skills
  • Professional telephone etiquette
  • Negotiation skills
  • Problem-solving ability
  • Numerical accuracy
  • Attention to detail
  • Excellent organisational skills
  • Time management
  • Customer service orientation
  • Active listening
  • Interpersonal skills
  • Professionalism
  • Integrity
  • Confidentiality
  • Ability to work independently
  • Teamwork
  • Resilience under pressure
  • High level of accountability
  • Adaptability
  • Computer proficiency

Why You Should Apply

Joining Ampath means becoming part of one of South Africa’s most respected healthcare organisations. Employees enjoy:

  • Stable permanent employment
  • Market-related remuneration
  • Professional working environment
  • Career growth opportunities
  • Continuous learning and development
  • Exposure to the healthcare industry
  • Supportive team culture
  • Equal employment opportunities
  • Inclusive and diverse workplace
  • Opportunity to build long-term career experience

Employment Equity

Ampath Laboratories is committed to Employment Equity and encourages applications from suitably qualified candidates from designated groups in line with its diversity and inclusion objectives.

Application Deadline

Closing Date: 21 July 2026 at 21:00

Interested candidates should submit their applications before the closing date. Late applications may not be considered.

Apply Here