Branch Administrator | Contract | Daymed Care Centre – Ampath Laboratories

Job Reference: B290102
Company: Ampath Laboratories
Department: Daymed Sisters
Industry: Pharmaceutical & Medical/Healthcare
Job Type: Contract
Positions Available: 1
Location: KwaZulu-Natal – Daymed Care Centre
Salary: Market Related
Closing Date: 2 September 2026 at 21:00
Working Hours: 45 hours per week
Work Schedule: 5 days per week
Weekend/Public Holiday Work: May be required

Job Overview

Ampath Laboratories is recruiting for a Branch Administrator on a contract basis at Daymed Care Centre in KwaZulu-Natal.

The successful candidate will provide essential administrative and operational support to ensure the laboratory and Care Centre operate efficiently. The role involves assisting with patient services, administration, specimen handling, billing, record keeping and day-to-day branch activities.

This opportunity is suited to an organised and detail-oriented individual with Grade 12/Matric and 1–2 years of administrative experience.

Key Responsibilities

As a Branch Administrator, your responsibilities may include:

• Performing general administrative duties and maintaining accurate records.
• Capturing information and preparing relevant documentation.
• Handling routine correspondence and ensuring information reaches the appropriate people.
• Greeting and assisting patients in a professional and welcoming manner.
• Assisting patients with requisition forms and related documentation.
• Capturing patient details on the laboratory information system.
• Conducting patient benefits checks.
• Answering telephone calls and handling routine enquiries.
• Assisting with account and billing-related enquiries.
• Processing card and cash payments accurately.
• Preparing pro forma invoices when required.
• Receiving laboratory specimens and verifying them against requested tests.
• Correctly labelling and batching specimens according to established procedures.
• Preparing specimens for onward processing.
• Assisting with the timely distribution of laboratory reports to doctors or wards when required.
• Following quality, confidentiality and operational procedures.
• Identifying potential delays or problems and taking appropriate action or seeking guidance.
• Supporting the wider branch team to maintain efficient service delivery.

Minimum Requirements

Applicants should meet the following requirements:

• Grade 12 / Matric – Essential
• 1–2 years’ administration experience
• Previous experience in a pathology or medical environment would be advantageous.
• Good organisational and administrative skills.
• Strong attention to detail.
• Ability to work accurately in a busy environment.
• Good verbal and written communication skills.
• Professional and customer-focused approach.
• Ability to work with confidential information responsibly.
• Comfortable using standard office applications and relevant computer systems.
• Ability to follow established procedures and instructions.

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Key Skills and Competencies

The ideal candidate should demonstrate:

• Administrative proficiency
• Attention to detail
• Time management
• Accuracy and consistency
• Professional communication
• Customer service skills
• Problem-solving ability
• Teamwork and collaboration
• Confidentiality
• Accountability and ownership
• Ability to work under pressure
• Ability to prioritise tasks effectively

Working Hours

The position requires 45 hours per week over 5 days.

The successful candidate may also be required to work weekends and public holidays, depending on operational requirements.

Employment Equity and Diversity

Ampath Laboratories is committed to developing a diverse and inclusive workforce that reflects the communities it serves. Applications from individuals across different backgrounds are encouraged, particularly candidates from underrepresented groups in line with the organisation’s Employment Equity objectives.

Location

Daymed Care Centre, KwaZulu-Natal, South Africa

Salary

Market Related

Closing Date

2 September 2026 at 21:00

How to Apply

Interested and suitably qualified candidates should apply for the Branch Administrator | Contract | Daymed Care Centre position using the official Ampath recruitment process before the closing date.

Job Reference Number: B290102

After submitting your application, monitor your email inbox for communication regarding the next steps in the recruitment process.