SASSA EASTERN CAPE REGION – EXTERNAL VACANCIES

by

South African Social Security Agency (SASSA)
Eastern Cape Region

“paying the right social grant, to the right person, at the right time and place. NJALO!”

SASSA is a dynamic organisation that provides a range of essential services to a diverse group of South Africans. With offices countrywide, its operational structures aspire to embrace state-of-the-art facilities and modern working environments designed to stimulate employees to achieve, enjoy, progress and prosper.

1. MANAGER: GRANTS ADMINISTRATION – LEVEL 11

Number of Posts: 2

Salary: R932,292 – R1,098,195 per annum, inclusive of benefits

Locations and References

  • Alfred Nzo District Office – Ref No. SAS 45/2026
  • Joe Gqabi District Office – Ref No. SAS 46/2026

Minimum Requirements

Candidates should hold a qualification at NQF Level 6/7, as recognised by SAQA, in one of the following disciplines:

  • Public Administration
  • Business Administration
  • Data Analytics

Candidates must also have 3–5 years of relevant experience in a Social Security environment, of which 2 years must be at Assistant Manager level or equivalent managerial level.

Key Duties

The successful candidate will:

  • Coordinate, monitor and provide guidance in the delivery of grant administration and operational services.
  • Coordinate, monitor and provide guidance in the performance of Social Relief of Distress (SRD) services.
  • Coordinate, monitor and provide guidance in the performance of Disability Management (DMU) services.
  • Coordinate, monitor and provide guidance in the performance of district BMU and PCM projects.
  • Coordinate, monitor and provide guidance in the performance of Customer Care functions and services.
  • Manage the resources of the Unit.

Application Details

Alfred Nzo District Office

Applications must be sent to:

[email protected]

Reference: SAS 45/2026

Joe Gqabi District Office

Applications must be sent to:

[email protected]

Reference: SAS 46/2026

Employment Equity Preference

Alfred Nzo: Preference will be given to African Female / African Male / Coloured Female respectively at the time of appointment.

Joe Gqabi: Preference will be given to African Male / African Female / Coloured Male respectively at the time of appointment.

2. CLERK: CUSTOMER CARE – LEVEL 5

Number of Posts: 1

Salary: R237,453 – R330,162 per annum, exclusive of benefits

Location: Regional Office, East London

Reference: SAS 47/2026

Minimum Requirements

Candidates should hold a qualification at NQF Level 6, recognised by SAQA, in one of the following disciplines:

  • Public Administration
  • Business Administration
  • Communication
  • Public Relations

Computer literacy is essential.

Key Duties

The successful candidate will:

  • Provide customer care services.
  • Advise customers on policies, procedures and processes regarding the entire grants value chain.
  • Provide general support services within the Unit.
  • Provide Financial and Supply Chain Management services.
  • Provide Human Resources Administration services.

Employment Equity Preference

Preference will be given to:

  • African Male/PWD
  • Coloured Male

respectively at the time of appointment.

3. GRANT ADMINISTRATOR – LEVEL 5

Number of Posts: 10

Salary: R237,453 – R330,162 per annum, exclusive of benefits

Locations and References

  • Grahamstown – Ref No. SAS 48/2026
  • Cofimvaba x2 – Ref No. SAS 49/2026
  • Lady Frere – Ref No. SAS 50/2026
  • Queenstown – Ref No. SAS 51/2026
  • Gqeberha x3 – Ref No. SAS 52/2026
  • Mount Frere – Ref No. SAS 53/2026
  • East London (Mdantsane) – Ref No. SAS 54/2026

Minimum Requirements

Candidates should hold a qualification at NQF Level 6, recognised by SAQA, in one of the following disciplines:

  • Public Administration
  • Public Management
  • Business Administration
  • Economics
  • Development Studies
  • Finance
  • Accounting
  • Commerce
  • Social Sciences
  • Social Security
  • Law
  • Information Technology

Computer literacy is essential.

Key Duties

The successful candidate will:

  • Provide grant customer care services.
  • Screen and capture grant applications, including beneficiary maintenance functions.
  • Administer medical bookings and assessments.
  • Provide off-site grant application services to clients.
  • Scan and batch grant files.

Employment Equity Preferences

The advert specifies representivity preferences for the various locations, including African Male/PWD, African Female, Coloured Male, Coloured Female and White Male, depending on the specific office and vacancy.

APPLICATION METHOD – GRANT ADMINISTRATOR & CLERK CUSTOMER CARE

Applications for Clerk Customer Care and Grant Administrator positions must be submitted either:

By hand delivery to the specified address, or

Via postal services, or

To the nearest SASSA office within the Eastern Cape.

Postal Address

Attention: Human Capital Management
Private Bag X9001
Chiselhurst
East London
5201

Hand Delivery

BKB Building
Corner Fitzpatrick & Merino Road
Quigney
East London

Applicants may alternatively submit applications to the nearest SASSA office within the Eastern Cape.

Enquiries

Ms Z. Kumbula: 043 707 6390
Ms P. Ndengane: 043 707 6421

IMPORTANT GENERAL INFORMATION

All positions are advertised with the minimum requirements.

Appointments will be subject to compulsory pre-employment screening, which may include:

  • Qualification verification
  • Reference checks
  • ITC checks
  • Criminal checks
  • Technical testing
  • Compulsory competency assessment

SASSA intends to promote representivity in terms of race, gender and disability through the filling of posts, and candidates whose appointment will promote representivity will receive preference.

Applicants with foreign qualifications are responsible for having their qualifications evaluated by the South African Qualifications Authority (SAQA) before the selection process.

SASSA is under no obligation to fill a post after the advertisement.

All SASSA staff are subjected to compulsory security screening on appointment.

CLOSING DATE

25 August 2026

Applicants are advised to submit their applications before the closing date and follow the specific application instructions for the position they are applying for.

APPLICATION DOCUMENTS

Applicants interested in the advertised positions should submit applications according to the instructions applicable to each position.

Applications should include:

  • Comprehensive CV
  • New Z83 form
  • Copy of highest relevant qualification
  • Relevant reference number
  • Position name as stated in the advertisement

The CV should specify:

  • All relevant experience
  • Duties performed
  • Respective dates (MM/YY) for each position
  • Identity Number
  • Computer literacy
  • Driver’s licence
  • Physical address
  • Race
  • Gender
  • References with full contact details

Interviews may be conducted through a virtual medium, which will be discussed with shortlisted applicants.

Other copies of certificates, ID and valid driver’s licence may be requested during the recruitment process.

Persons with disabilities are requested to attach medical proof.

For emailed applications, the application must be submitted as one PDF document.

CORRESPONDENCE

Correspondence will only be communicated with shortlisted candidates.

If you have not been contacted within 3 months after the closing date, you should consider your application unsuccessful.

Failure to comply with the application requirements may result in automatic disqualification.

Enquiries

Ms Z. Kumbula: 043 707 6390
Ms P. Ndengane: 043 707 6421

SASSA CONTACT DETAILS

Toll Free: 0800 60 10 11

Website: www.sassa.gov.za

Online Grant Applications: services.sassa.gov.za

COVID-19 SRD: srd.sassa.gov.za

Email: [email protected]

WhatsApp: 082 054 0016

#SASSACARES

This transcription is based on the two uploaded SASSA advert images; some small print and location-preference wording in the original images was visually difficult to read, so I have preserved the clearly legible information rather than inventing missing text.

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