Payment Support Administrator – Momentum

by

Payment Support Administrator – Momentum Investments

Company: Momentum Group / Momentum Investments
Job Title: Payment Support Administrator
Reference Number: MMH260813-7
Department: Finance
Role Family: Finance
Cluster: Momentum Investments
Position Type: Permanent
Location: Sandton, Gauteng
Remote Work: Some of the time
Closing Date: 18 August 2026

About Momentum Group

Momentum Group provides financial solutions that help individuals, businesses and organisations achieve their financial goals. Through its client-facing and specialist brands, the group provides services covering savings, investments, financial protection and employee and member solutions.

Role Overview

Momentum Investments is seeking a Payment Support Administrator to provide accurate, efficient and reliable payment administration support within Momentum Securities.

The role focuses on processing payments, receipts and journals, ensuring transactions are completed correctly and within required timelines. The successful candidate will work closely with internal teams, clients, service providers and senior payment administrators.

Key Responsibilities

Payment Administration

  • Process payment transactions according to established procedures.
  • Ensure payments are accurate, complete and processed within required deadlines.
  • Verify banking details before processing transactions.
  • Process receipts and journals accurately.
  • Assist with payment-related administrative activities.
  • Handle ad hoc payment requests when required.

Financial Controls & Reconciliation

  • Conduct daily checks across banking accounts.
  • Monitor reconciling items between banking systems and BDA.
  • Identify discrepancies and assist with resolving outstanding items.
  • Follow established financial controls and procedures.
  • Help minimise operational and payment risks.
  • Maintain accurate records and supporting documentation.

Back-Office Support

  • Assist the Back Office Manager with payment authorisation processes.
  • Work closely with the Senior Payment Administrator.
  • Assist with preparation and maintenance of departmental schedules.
  • Ensure payment processes remain efficient and compliant with internal procedures.

Stakeholder Management

  • Maintain professional relationships with internal departments.
  • Communicate effectively with external clients and service providers.
  • Respond to payment-related queries and requests.
  • Work within agreed service-level requirements.
  • Support good client and interdepartmental relationships.

Minimum Qualifications

  • Grade 12 / Matric / NQF Level 4.
  • Relevant financial services experience will be advantageous.

Required Experience

  • 2–3 years’ experience in payment processing.
  • 2–3 years’ experience in Forex trading and settlements.
  • Minimum 1 year of experience working with BDA and eCube.
  • Experience within financial markets or stockbroking.
  • Knowledge of JSE processes and eCube.
  • Understanding of Forex trading and settlements.

Technical Skills

Candidates should have:

  • Microsoft Word proficiency.
  • Microsoft Excel proficiency.
  • Microsoft PowerPoint proficiency.
  • Windows proficiency.
  • Knowledge of BDA and eCube.
  • Understanding of financial markets and payment processes.

Competencies

Momentum is looking for someone who can:

  • Check things carefully: Detect errors and maintain high levels of accuracy.
  • Examine information: Analyse financial information and investigate discrepancies.
  • Follow procedures: Work according to established processes and controls.
  • Manage tasks: Organise workloads, prioritise activities and meet deadlines.
  • Take action: Show initiative and proactively resolve issues.
  • Uphold standards: Maintain confidentiality, integrity and professional standards.
  • Show composure: Remain calm and effective when working under pressure.
  • Work in a team: Collaborate effectively with colleagues and stakeholders.
  • Understand people: Listen carefully and respond appropriately to clients and colleagues.

What Makes This Role Important?

The Payment Support Administrator plays an important role in ensuring that client payment transactions are processed accurately, securely and on time. Attention to detail is particularly important because incorrect banking information or payment processing errors can create financial and operational risks.

Job Summary

Position: Payment Support Administrator
Company: Momentum Investments
Reference: MMH260813-7
Industry: Financial Services / Investments
Department: Finance
Employment: Permanent
Location: Sandton, Gauteng
Remote: Some of the time
Closing Date: 18 August 2026

Important: Applicants should verify the legitimacy of the vacancy and application details on Momentum Group’s official careers platform before submitting personal information.

Apply Here